Randstad is assisting our client in Carlisle with a Customer Experience Specialist. We are looking for someone who has at least one year customer service experience over the phone and a high school diploma. Position pays up to $24 an hour DOE. First shift and contract to hire. This company manufactures and sells a unique product. Apply directly or send resumes to dena.clare@ randstadusa.com for immediate assistance. salary: $22 - $24 per hourshift: Firstwork hours: 8 AM - 4:30 PMeducation: High SchoolResponsibilities Support and correspond with customers who have inquiries, questions or issues that need to be resolved, all the while delivering excellent customer experiences to industry leading levels. Dedication to delivering excellent customer experience. Excellent communication both verbally and written. Active listening. Create a welcoming, friendly, and approachable connection with customers; ‘the smile through the phone’. Demonstrate empathy and warmth in omni channel responses. Manage difficult conversations and/or communications. Problem solving approach. Experience of CRM and ERP systems. Minimum of 1 year customer service experience desirable. SkillsERPCRMActive ListeningCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.