LONG TERM INDEFINITE OPPORTUNITY RECOVERY AGENT NEEDED FORTUNE 100 FINANCE COMPANY CORPORATE LOCATION NEAR THE AVALON IN ALPHARETTA TRAINING BEGINS - May 15th $19.50 W/O 4 YR DEGREE/ $21 W/ 4 YR DEGREE Sort and process incoming mail, Invoice customer’s account, Process and release repossession accounts according to state law. Send letters to customers advising of delinquency status. Uploading documents to customer files electronically Shifts - M-F, 8am - 5pm MUST PASS CLIENTS BACKGROUND SCREENING PROCESSsalary: $19.5 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Sort and process incoming mail to Recovery Invoice customer’s account for repossession fees, key cuts, storage, etc. Document Management - Uploading documents to customer files electronically Send letters to customers advising of delinquency status Contact tow yards regarding impounded vehicles Process and release repossession accounts according to state law. Provide customers their legal rights regarding reinstatement of loan Perform miscellaneous task as assigned Ensure all customer information is secured.SkillsCustomer supportCustomer RelationsTyping SkillsTelephone EtiquetteCustomer ServiceActive ListeningFollow-upCall Center SupportEmpathyQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.