Are you passionate about solving problems, improving processes, and delivering exceptional client experiences? We’re looking for a Commercial Operations Specialist who is ready to play a key role in supporting our commercial banking clients across ACH, Cash Management, and Commercial Card services. As a valuable member of the Commercial Operations team, you’ll communicate with both internal and external customers through phone, chat, and email. You’ll independently diagnose and resolve technical or procedural issues, research and train clients on available products, and identify recurring service issues through root cause analysis. Your insights will help shape solutions that enhance service levels, reduce operational effort, and elevate the overall client experience. If you’re detail-oriented, solution-focused, and thrive in a fast-paced, client-centered environment—we’d love to hear from you.salary: $22.06 - $22.07 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities• Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email. • Research and train clients on all products offered. • Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. • Diagnose, prioritize, resolve and/or escalate all technical, system, or procedural issues. • Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences. • Proactively advise management of impending problems or obstacles to meeting service standards.SkillsBasic Software SkillsCall Center SupportCall CenterBanking OperationsBasic Computer SkillsTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.