benefits analyst

job summary: Manual Quality Assurance Specialist - San Antonio, TX Drive Quality Excellence Through Comprehensive Testing Solutions Join our dynamic team as a Manual Quality Assurance Specialist where you'll play a pivotal role in delivering exceptional software products that exceed client expectations. This direct hire position offers the opportunity to work on diverse development projects while ensuring rigorous testing standards and seamless implementation processes.   location: San Antonio, Texas job type: Permanent salary: $85,000 - 95,000 per year work hours: 8am to 5pm education: Bachelors   responsibilities: Lead Testing Excellence Shape the quality landscape by developing comprehensive test strategies, executing detailed test scripts, and coordinating multi-phase testing initiatives including integration, system, performance, and user acceptance testing. You'll be instrumental in maintaining our commitment to delivering defect-free products on time and within budget. Drive Project Success Collaborate with cross-functional teams during requirements gathering and design reviews, translating business needs into robust testing frameworks. Your expertise will guide the creation of detailed test cases while ensuring adherence to critical quality assurance milestones throughout the project lifecycle. Manage Quality Operations Take ownership of defect tracking and regression testing across multiple applications and systems. You'll maintain comprehensive testing databases, analyze test outcomes, and provide actionable insights through data collection and interpretation that directly impact product quality decisions. Lead Team Coordination Organize testing assignments, manage team workflows, and ensure deadline adherence while fostering a collaborative environment focused on continuous improvement and quality excellence.   qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or related fieldRelevant certifications (ISTQB, CSTE, or similar) preferred but not required5+ years of hands-on manual testing experienceExperience with full software development lifecycle (SDLC) and testing methodologiesProven track record in test case design, execution, and defect management Technical Skills Proficiency with test management tools (TestRail, Zephyr, qTest, or similar)Experience with defect tracking systems (Jira, Bugzilla, Azure DevOps)Knowledge of different testing types (functional, regression, integration, UAT, performance)Understanding of database concepts and basic SQL queriesFamiliarity with API testing tools (Postman, REST clients) Testing Methodologies Strong understanding of test planning and strategy developmentExperience with Agile/Scrum development environmentsKnowledge of test documentation standards and best practices Technical Environment Experience testing web applications, mobile apps, and desktop softwareBasic understanding of HTML/CSS for web application testingFamiliarity with multiple operating systems (Windows, Mac, mobile platforms) Nice-to-Have Exposure to automation testing conceptsExperience with performance testing toolsKnowledge of security testing fundamentalsPrevious experience in your specific industry or domain  skills: Communication Skills Clear written and verbal communication for documenting defects, creating test reports, and collaborating with developers and stakeholdersAbility to explain technical issues to non-technical team members Analytical Thinking Strong problem-solving abilities to identify root causes of defectsCritical thinking skills to design comprehensive test scenarios and edge cases Attention to Detail Meticulous focus to catch subtle bugs and inconsistenciesPrecision in following test procedures and documenting results Collaboration & Teamwork Ability to work effectively with developers, product managers, and business analystsSkills in facilitating productive discussions about quality standards and requirements Adaptability Flexibility to work on projects of varying scope and complexityComfort with changing priorities and evolving requirements Time Management Strong organizational skills to manage multiple testing phases simultaneouslyAbility to prioritize tasks and meet tight deadlines Customer Focus Understanding of user experience and ability to test from an end-user perspectiveCommitment to delivering quality products that meet client specifications Leadership & Initiative Capability to guide testing assignments and mentor junior team membersProactive approach to identifying process improvements These soft skills complement the technical QA competencies and ensure candidates can thrive in your collaborative, fast-paced environment while maintaining the quality standards your organization requires. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: Summary: We are seeking a highly experienced Senior-level IT Business Analyst to join our team. This role serves as a pivotal bridge between business operations stakeholders and Agile software development teams, requiring a pseudo-technical understanding of how software applications support operational processes. You will leverage your expertise to align business needs with technical solutions, fostering strong stakeholder relationships, and driving process improvements. Collaborating across technology teams and business partners, you will lead the entire enhancement lifecycle of our core platform, ensuring the delivery of high-quality, scalable solutions for our organization. Prior experience in the energy industry or B2B applications is a plus, but your ability to quickly learn and adapt to new domains is essential.   location: Columbus, Ohio job type: Contract salary: $65 - 75 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Essential Job Functions and Tasks: Energy Industry Billing and B2B Expertise: Apply your deep understanding of energy industry billing processes, logic, and B2B exchanges (including EDI) to analyze production issues, create business cases, and guide project scope. Agile User Story Development: Craft detailed user stories in Jira or Azure DevOps, translating complex business requirements into actionable tasks for development teams. Stakeholder Communication & Strategic Alignment: Build strong relationships with stakeholders at all levels. Facilitate workshops to gather requirements, document business capabilities, and refine assets. Lead cross-functional collaboration and planning to achieve project goals. Requirements Elicitation & Analysis: Conduct thorough analysis, including use case modeling, data modeling, and process mapping, to understand stakeholder needs and identify improvement opportunities. Data & Technical Acumen: Utilize querying tools and relational database knowledge to identify data issues and resolutions. Provide feedback on database designs and translate business requirements into conceptual, logical, and physical data models. Leverage Power BI for data analysis, reporting, and dashboard creation. Process Improvement: Apply advanced facilitation and process improvement skills to lead process redesigns and support initiatives. Mentor and guide other business analysts within the department. Strategic Application Road mapping & Development Lifecycle Management: Lead the development and execution of strategic roadmaps for applications, aligning them with overall business goals. Oversee the entire development lifecycle, from planning and requirements gathering to implementation and maintenance. Proactively identify opportunities to optimize applications for improved efficiency and user experience. Risk Management & Change Management: Identify, assess, and proactively communicate project risks, developing mitigation plans as needed. Support the implementation of change management initiatives, ensuring smooth transitions for end-users. Quality Assurance: Collaborate with QA teams to ensure delivered solutions meet requirements and quality standards.   qualifications: Basic Qualifications: Bachelor's degree (or equivalent experience) in computer science, information systems, business, or related field. 7+ years of relevant work experience. Additional Requirements: Familiarity with Jira for User Stories or Azure DevOps. Demonstrated success in remote team working models. Basic knowledge of SQL query development is a plus. Excellent communication and interpersonal skills.   skills: Requirements Elicitation.Process Design.Deep understanding of energy industry billing processes.Familiarity with Jira or Azure DevOps.Demonstrated success in remote team working models.Basic knowledge of SQL query development is a plus.Excellent communication and interpersonal skills for stakeholder engagement. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

Act as a property and casualty insurance business analyst.  Collaborate with various business teams in documenting and communicating business process and operations.  Effectively document, translate and communicate business requirements to software development, systems analysts and quality assurance personnel.  Principle Responsibilities Liaison between business and technical team to define requirements Understand the processes and specifications of each assigned system Document and analyze required information and data Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis Apply software application/industry knowledge to develop business requirements (functional and non-functional), documentation, wire frames, use cases, workflows and business process documentation Understand the direction, structure, and requirements for each project from the business perspective and communicate effectively to the development and testing resources salary: $30 - $33 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesPrinciple Responsibilities Liaison between business and technical team to define requirements Understand the processes and specifications of each assigned system Document and analyze required information and data Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis Apply software application/industry knowledge to develop business requirements (functional and non-functional), documentation, wire frames, use cases, workflows and business process documentation Understand the direction, structure, and requirements for each project from the business perspective and communicate effectively to the development and testing resources Assist the testing team to define test conditions relevant to project requirements Contribute to effective defect management and resolution; this includes detailed reporting of issues; triage; root cause analysis; retesting and closure SkillsIT - Business IntelligenceQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.