We are hiring a detail-focused AR Collections Specialist for a temporary position supporting the collections department. This role plays an important part in maintaining customer relationships, resolving outstanding invoices, and improving the order-to-cash process. If you're experienced with Excel, confident making phone calls, and skilled in accounts receivable, this role offers a chance to make an immediate impact. Key Responsibilities: Manage a portfolio of customer accounts and collect past due balances Make outbound collection calls and follow up by email to ensure payment Communicate with customers to understand delays, review terms, and negotiate resolutions Provide supporting documentation such as invoices, credits, and proof of delivery Reconcile customer accounts and address discrepancies on a monthly basis Collaborate with sales and AR staff to resolve deduction issues and ensure proper payment application Research invoicing errors related to EDI or third-party billing platforms Monitor credit holds and release orders in accordance with credit policies Maintain detailed notes and documentation of collection efforts Assist with account maintenance and internal audits as needed Identify common issues and suggest process improvements to reduce delays Handle inbound customer inquiries professionally and efficiently Perform general clerical duties and support related AR tasks as assigned Qualifications: 3–7 years of experience in Accounts Receivable and collections Comfortable speaking with customers by phone and resolving payment issues Proficient in Excel (formulas, filters, reconciliation, reports) Familiarity with NetSuite is a plus Effective communicator, both written and verbal Well-organized and capable of meeting deadlines Reliable, motivated, and able to work well with a team Education: High school diploma or GED required Associate degree preferred salary: $29 - $30 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorsResponsibilities Manage a portfolio of customer accounts, focusing on timely collection of past due invoices and resolution of deductions Make proactive outbound calls and send follow-up emails to resolve outstanding balances and maintain account health Communicate directly with customers to understand payment delays, review sales terms, and negotiate resolutions Provide documentation such as invoices, credit memos, proof of delivery, and statements to assist with payment processing Perform monthly reconciliations to ensure account accuracy and resolve discrepancies Collaborate with sales teams and AR specialists to address deduction disputes and payment application issues Investigate invoicing problems related to EDI or third-party billing portals and identify root causes Monitor and manage credit holds; release orders based on established credit policies Work cross-functionally with billing, finance, and sales management to support collections and enhance customer experience Maintain detailed records of collection activities and customer correspondence Identify trends in late payments or internal process inefficiencies and recommend improvements Assist with customer account updates, support audits, and perform clerical tasks as needed Handle customer inquiries professionally and offer solutions to resolve unpaid balances Perform other duties as assigned SkillsexcelNetsuiteQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.