job summary: WHAT IS THE OPPORTUNITY? The Manager-Business Systems Analysis is responsible for leading business systems analyst activities including managing, training, work allocation, scheduling, planning, and leading projects. The manager-business systems analysis interprets and assesses business needs and recommends solutions with analyst cost and timing estimates in support of various business requests. Fully competent to work at the highest level of all phases of business analysis, the manager-business systems analysis ensures that best practices are established and followed by the business systems analysts directly or indirectly reporting to them, and looks for ways to improve upon the effectiveness and efficiency of the team; participating in the evaluation of new products and practices and introducing them as appropriate. The manager-business systems analysis applies detailed knowledge of business systems analysis concepts, practices and procedures to help determine most effective business system applications approaches to meet overall business needs during project evaluations. The manager-business systems analysis engages with all levels of staff and management in the technology and business units to ensure successful high quality solutions are delivered. The manager-business systems analysis is skilled in all areas of business systems analysis, providing guidance, direction, and mentorship to junior to lead business systems analysts within the team to grow and enhance their skills and capabilities. Technology and Innovation Division As a member of theTechnology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams. location: LOS ANGELES, California job type: Permanent salary: $150,000 - 180,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: WHAT WILL YOU DO? Works with business teams to understand the requirements for future projectsIn conjunction with other technology resource manager and team leads, identify high level solution approaches and determine/recommend analyst cost and timing estimates for pre-project initiatives to Senior Manager of Business Systems Analysis.Efficiently schedule available resources to develop world class products and services.Manages business systems analysts responsible for consulting with bank colleagues regarding problems with current business applications or systems, enhancements, or new functionality.Provides guidance on application of technical research techniques to collect and analyze information, systems and processes to determine the most useful cost-effective business solution to the bank.Applies detailed knowledge and provides guidance to deliver requirements and functional design for internally developed products and third party applications requiring customization.Leads, plans, and coordinates business analysts' activities in such areas as treasury services, finance, marketing, credit, operations, deposit operations and sets priorities to identify, develop and translate analyzed business needs into documented design solutions (specifications, use cases, user stories, UI, database and API data mapping) from which the applications and solutions will be developed.Drives and tracks business systems analysts project activities, schedule, scope, and effectively communicates changes to scope and or budget to all appropriate parties.May lead large projects with multiple business systems analysts assigned.Possesses and routinely provides broad knowledge of business analysis processes and procedures.Mentors, coaches, develops and directs team of business systems analysts on methodologies, systems and business process.Responsible for reviews, counseling, coaching on performance and development, for direct reports.Participates in Termination for direct reportsMay recommend pay actions for direct reportsProvides input on resource planning for the entire team (direct and indirect reports)Performs resource planning for direct reports and any analyst on projects with manager's direct involvementDrives the evaluation and implementation of products and processes that can improve upon the efficiency of the departmentParticipates in research of new products and processes to be used by the business systems analyst teamCollaborates with other resource managers on efficiencies between the teamsParticipates in the development of the Business Systems Analysis strategy, methodology, discipline and tools. Driving and improving the BSA team in areas of effectiveness and efficiencies and tools that might improve such in collaboration with the software development, API development and QA teams. WHAT DO YOU NEED TO SUCCEED Must-Have* Bachelor's Degree or equivalentMinimum 8+ years experience working with Information technologies AndMinimum 8+ years experience working in a business/systems analysis function AndMinimum 5+ years Microsoft Office software experience AndMinimum 5+ years of experience in Financial Services AndMinimum 5+ years of related supervisory experience And Skills and Knowledge Demonstrated experience in an environment employing a variety of software development methodologies (agile, iterative, waterfall, etc)Demonstrated experience and success in influencing, leading, and coaching without direct leadership responsibility.strong interpersonal, analytical, problem solving, facilitation, organizational, prioritization, effective decision making, and conflict resolution skills. Ability to negotiate or persuade others in complex situations.Ability to work at highest level of business system analysis and provide solutions to most business problems diverse in scope, to serve as resource to others in the resolution of more complex issues.strong data evaluation and data mapping skills as well as interface mapping to databases and multiple internal and external applications.Experienced with Databases and capable of writing SQL statementsKnowledgeable about APIs and API interfacesstrong direct people management, leadership, planning, and organizational skillsstrong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa of various levels in the organization. (e.g., executive, management, individual contributors)Ability to communicate and persuade at all management levels.strong problem solving and analysis skills, combined with impeccable business judgment and ability to communicate with highly technical and business management teamsDemonstrates resilience and flexibility when presented with challenges or changing prioritiesProficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio) and SharePoint. Knowledgeable of project management methodologies and procedures.Able to lead analysts and plan work in a structured team environment on task and timeline driven workAble to lead analysts and plan work in a team environment on task driven workstrong people management skills, including an understanding of how to mentor, coach, and develop business systems analysts.Ability to identify and implement training & development plansAbility to build and sustain collaborative and productive relationships with business and technical partnersFamiliar with Business Requirements toolsExperience working with 3rd party vendor applicationsExperience working in a multi-vendor (outsourced) environment strongly preferred.Must be a self-starter with ability to be productive in a fast-paced environment with minimal direction. qualifications: Experience level: ManagerMinimum 8 years of experienceEducation: Bachelors skills: Business Systems Analyst (5 years of experience is required)Business Analysis (8 years of experience is required)Black Knight Empower (1 year of experience is required)SQL Server (5 years of experience is required)API (5 years of experience is required)Manager (5 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. 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