business development representative salaries in boston, massachusetts

At MilliporeSigma, we empower scientists and organizations to solve the toughest problems in life science. Our Customer Excellence team plays a critical role in ensuring our customers - from research labs to biotech firms - recieve seamless, knolwedgble, and timely support.  If you're solution-ortiented, detail-driven, and commited to excellence, this is your opportunity to build a meaningful career with a company that impacts lives every day. Apply today and help us accelerate access to life-changing science. salary: $23 - $25 per hourshift: Firstwork hours: 9:30 AM - 6 PMeducation: High SchoolResponsibilitiesCustomer Order Managment: • Executes Lead-to-Cash transaction processing (support Sales for quotation, sales order process, and after sales service incl. customer complaint) by following the SOP and Work Instruction provided • Conducts blocked and backorder analysis on regular basis as well as supports OTIF delivery • Takes ownership and ensures high customer service level and process consistency • Meets all defined KPIs to support Organization scorecard Operational Excellence: • Proactively identify areas for continuous process improvement and implement the change. Be the change advocate. • Supports to promote and educate customers on using Merck website digital offerings (Eshop, E-Procurement, Retrieve documentation) • Supports internal & external Audit documentation - Maintain full compliance to reduce company risk / Audit queries • Maintains relationships with Internal & External customers such as SCM, Distribution, Collection, Tech Service and Sales for smooth running of daily operations and implements effective resolution when needed Personal Development: • Motivated, Organized, and Meticulous with ability to multi-task to prioritize incoming issues at own area of responsibility • Participates in coaching/training schedules for job related ERP/CRM/Application training including soft skill trainings, and other company driven training in consultation with line manager/HRBP for personal development • Be open-minded, flexible in a fast-paced changing environment, be agile to adjust accordinglyThe essential functions of this role include:working in a smoke free environmentSkillsAccount ReconciliationCUSTOMER ORDERS/SALESCustomer Relationship ManagementBasic Computer SkillsERPCRMBasic Software SkillsActive ListeningOracle (2 years of experience is preferred)SalesForce.com (2 years of experience is preferred)Adapting to ChangeFollow-upTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We’re looking for reliable Customer Service Reps to join our afternoon team at $18.50/hr. In this temp-to-hire role, you’ll be the heartbeat of our operations—tracking delivery routes, solving problems over the phone and email, and making sure our customers are happy. You just need to be comfortable with MS Office, great at multitasking, and ready to thrive in a fast-paced environment where hard work leads to long-term career growth. Shifts are in the afternoon (2nd shift) and we’ll chat about the specific schedule during your interview, so if you're driven and ready to start ASAP, apply today!salary: $20.99 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesAs a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Process changes or cancellations to delivery orders At a minimum, you’ll need: • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It’d be great if you also have: • High school diploma or equivalent • 1-year related experience preferably within a call center environment • strong customer service skills and the ability to satisfactorily resolve issuesSkillsCustomer ServiceCall CenterSupport SpecialistSales SupportPhonesQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At MilliporeSigma, we empower scientists and organizations to solve the toughest problems in life science. Our Customer Care team plays a critical role in ensuring our customers - from research labs to biotech firms - recieve seamless, knolwedgble, and timely support.  If you're solution-ortiented, detail-driven, and commited to excellence, this is your opportunity to build a meaningful career with a company that impacts lives every day. Apply today and help us accelerate access to life-changing science. salary: $22 - $24 per hourshift: Firstwork hours: 9:30 AM - 6 PMeducation: High SchoolResponsibilitiesAt MilliporeSigma, the Customer Care Account Specialist position involves working in a dynamic, fast paced, high energy customer care center, and rewarding team environment focused on delivering a better customer experience. You will be responsible for ensuring each transaction is processed within customer specifications for MilliporeSigma guidelines. You will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience. As a Customer Care Specialist, you must be eager to learn, be respectful, honest & humble, and embrace challenges. Resolve requests and inquiries related to orders, shipments or other customer-related matters and accurately document. Ensure documentation adheres to ISO certifications and is able to withstand Customer-Service related audits when called upon. Enter internal and external customer orders and quotations received via inbound calls, email and website inquiries. Investigate and record lost or damaged orders, complaints, credit and/or rebill requests. Act as a role model of Millipore’s values and best-in-class business practices Who You Are: The candidate must have High School diploma or equivalent Be well versed in MS Office programs, and knowledgeable in ERP, SAP, Oracle etc. Attention to detail, strong communication, and eagerness to learn are important skills  The essential functions of this role include:working in a smoke free environmentSkillsCall Center SupportPatient SupportAccount ManagementActive ListeningTelephone EtiquetteCRMBasic Software SkillsEMRCustomer RelationsCustomer supportBasic Computer SkillsCUSTOMER ORDERS/SALESCustomer Relationship ManagementAccount ReconciliationSalesForce.com (2 years of experience is preferred)Oracle (2 years of experience is preferred)Microsoft Excel (2 years of experience is preferred)QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.