I am hiring for a direct-hire Account Representative for a bank in Framingham, MA! This is a quick interview process (only 1 interview with the client and then they will determine if they'd like to bring you onboard.) Looking for someone to start early-mid June depending on when the screening results come back. You will be required to pass a background and credit screening for this position. They cannot hire anyone with a background or low credit. There is potential for a hybrid schedule after about 6 months into the role. This decision is up to management and will likely be based on performance. The Account Rep I is responsible for building primary relationships with customers by providing world-class service via email, Digital Banking and telephone systems. The role includes performing account services and providing solutions to customers’ inquiries. If interested please apply through here or email me directly at megan.hughes@randstadusa.com. salary: $39,500 - $45,500 per yearshift: Firstwork hours: 8:15 AM - 4:45 PMeducation: High` SchoolResponsibilities Provides a complete range of customer services including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts on line Provides customers support through telephone and secure message channel including resolving issues to retail and electronic banking activities Discovers customer needs through conversations, questions and review of their accounts, and promotes and cross-sells Bank products and services based on their needs Maintains knowledge of retail banking policies and procedures. Attends seminars regarding banking industry activities Executes outgoing communication efforts for the bank via telephone, email, and/or regular mail SkillsCustomer Service (2 years of experience is required)QualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.