Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, administrative skills and are a team player, we have an amazing customer service opportunity waiting for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply. We’ll get back to you promptly and schedule an online interview if we think you’re a match.salary: $44,000 - $50,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilities Provides a complete range of customer services including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts on line Provides customers support through telephone and secure message channel including resolving issues to retail and electronic banking activities Discovers customer needs through conversations, questions and review of their accounts, and promotes and cross-sells Bank products and services based on their needs May be trained to accept mortgage loan applications as a licensed originator Provides assistance and training to branch personnel regarding electronic banking procedures Maintains knowledge of retail banking policies and procedures. Attends seminars regarding banking industry activities Obtains and analyzes daily reports relating to customer and internal online banking activity including service metrics, fraudulent activity, and unauthorized access SkillsCall Center SupportInterpersonal SensitivityActive ListeningTelephone EtiquetteBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.