business development representative salaries in providence, rhode island

Do you thrive in fast-paced environments? Are you a team player? Join our dynamic team as a Customer Service Representative! If you excel in providing exceptional service via phone, email, and fax, we want you. Collaborate with peers, maintain high-quality standards, achieve First Call Resolution, and leave a lasting impression. Your professionalism, accuracy, and dedication to improvement are key. Apply now and make a difference!salary: $17 - $17.5 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High SchoolResponsibilities Provides excellent Customer Service to customers and agents (internal and external) by responding promptly to all inbound customer calls, faxes and email requests. Interacts with all peers and customers in a professional manner Works collaboratively in a team setting Achieves acceptable Quality scores on all monthly evaluations Strives to provide consistent and accurate information to all callers Achieves First Call Resolution (FCR) on all interactions and leaves a lasting impression with policyholders and agents Maintains acceptable attendance levels throughout the year. Consistently meets all data entry and NBIC’s standards of performance requirements to ensure excellent customer service, accurate and professional handling of all requests Continually seeks new ways to improve our customer experience and recommends ways of improvement Provides clear, easy to understand information to policyholders Performs additional duties as assigned including mortgage changes, updating customer demographics SkillsCall Center SupportCall CenterFollow-upActive ListeningEmpathyCRMTyping SkillsBasic Software SkillsBasic Computer SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Join our team as a Customer Service Specialist! We need someone who responds promptly to customer calls, faxes, and emails. You'll interact professionally with peers and customers, ensuring a positive experience. Collaborate with the team, achieve quality scores, and aim for First Call Resolution. Maintain good attendance and meet performance standards. Continually seek ways to improve customer experience and provide clear, easy-to-understand information to policyholders. Plus, handle additional duties like mortgage changes and updating customer demographics. If you're ready to make a difference, apply now!salary: $17 - $17.5 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilities Provides excellent Customer Service to customers and agents (internal and external) by responding promptly to all inbound customer calls, faxes and email requests. Interacts with all peers and customers in a professional manner Works collaboratively in a team setting Achieves acceptable Quality scores on all monthly evaluations Strives to provide consistent and accurate information to all callers Achieves First Call Resolution (FCR) on all interactions and leaves a lasting impression with policyholders and agents Maintains acceptable attendance levels throughout the year. Consistently meets all data entry and NBIC’s standards of performance requirements to ensure excellent customer service, accurate and professional handling of all requests Continually seeks new ways to improve our customer experience and recommends ways of improvement Provides clear, easy to understand information to policyholders Performs additional duties as assigned including mortgage changes, updating customer demographics SkillsCall Center SupportCall CenterActive ListeningTelephone EtiquetteEmpathyTyping SkillsBasic Software SkillsBasic Computer SkillsCRMQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States?  Our client is a Fortune 500 Financial Services Company and they are hiring Customer Service Representatives to join their team in Johnston.     As we gear up for our peak processing period, we are seeking dedicated and dynamic individuals to join our team as Customer Service Representatives. This contract position offers the opportunity to make a meaningful impact by providing exceptional service to our customers during this critical time. As a Customer Service Representative specializing in education finance, you will play a vital role in handling incoming calls related to application status, technical inquiries, electronic signatures, and over-the-phone applications. Your primary responsibility will be to provide exemplary service to customers, ensuring their needs are met promptly and effectively. Additionally, you will have the opportunity to promote our products and services, exceed sales goals, and contribute to the overall success of the team. If you have at least 2 years of Customer Service experience and believe in providing a world class customer service experience then this is the role for you!  salary: $18 - $20 per hourshift: Firstwork hours: 9 AM - 7:30 PMeducation: BachelorsResponsibilitiesAs a Customer Service Representative your Job Duties Include: Answering 50 - 70 incoming sales calls from prospects and customers who have a need for Consumer Lending Products Take incoming calls on College Loan application status, the application itself, & electronic signatures. Reviewing loan options & completing the applications over the phone.   Assess customer needs through the established Sales framework to identify, advise and recommend solutions for customers & prospects. Serve as the key contact for the borrower throughout the application process.  Meet and exceed established volume goals. Skills:  2 + years experience in Customer Service Sales ideally in a call center, Financial services experience a plus. Ability to work independently and successfully in a team environment.  Superior organization and time management skills.  Demonstrated ability to handle multiple tasks efficiently in a fast environment.  Capable of delivering results within a specified timeframe. Shift hours between 10:00 am - 7:30 pm Monday through Friday Join our team and be part of a dynamic and rewarding environment where your contributions make a difference in the lives of our customers. Apply now to embark on an exciting opportunity as a Customer Service Representative. SkillsCustomer Service RepCall CenterSalesCustomer ServiceCall Center SupportMS OutlookExcellent Communication SkillsHigh EnergyTime ManagementActive ListeningTelephone EtiquetteEmpathyHigh Volume Call CenterResults Driven MindsetCross SellingOrganizational SkillsPC SkillsCustomer Relationship ManagementCustomer RelationsCustomer supportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.