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job summary: The ServiceNow QA Analyst will be responsible for testing and validating new features, workflows, and configurations within the ServiceNow platform, specifically focusing on ITSM and Hardware Asset Management (HAM) modules. This role requires hands-on experience with ServiceNow testing, strong knowledge of QA methodologies, and the ability to work collaboratively with development, configuration, and business teams to ensure the delivery of high-quality solutions.   location: Washington, Washington, D.C. job type: Contract salary: $55 - 65 per hour work hours: 9am to 5pm education: Bachelors   responsibilities: Execute end-to-end functional and regression testing for ServiceNow ITSM and HAM modules Validate configurations, workflows, and custom developments in ServiceNow against business requirements Collaborate with developers and product owners to define test cases and acceptance criteria Document detailed test plans, test cases, and test results Perform defect tracking and retesting through ServiceNow or related tools Conduct user acceptance testing (UAT) support and validation Ensure compliance with change management and testing best practices Identify and escalate quality issues and risks in a timely manner Support continuous improvement by identifying gaps in QA processes Stay current on ServiceNow platform updates and features impacting QA efforts  qualifications: 3+ years of experience in QA/testing roles with enterprise ITSM tools 2+ years of hands-on experience testing ServiceNow modules, including ITSM and HAM Strong understanding of QA methodologies, defect tracking, and test case management Experience with automated testing frameworks such as ServiceNow ATF or Selenium Familiarity with Agile/Scrum development environments ServiceNow Certified System Administrator (CSA) - preferred ISTQB or equivalent QA certification - preferred Experience with test management tools (e.g., JIRA, Zephyr, TestRail) Knowledge of ServiceNow platform upgrades and release cycle testing Bachelor's degree in Computer Science, Information Systems, or a related field  skills: Attention to Detail - Ability to identify even minor issues or inconsistencies in workflows and configurations Analytical Thinking - Strong problem-solving and root cause analysis skills Team Player - Collaborative approach to working with developers, product owners, and business users Communication Skills - Clear verbal and written communication for defect reporting and documentation Requirements Gathering - Ability to interpret and test against business and technical requirements Time Management - Capable of managing multiple test cycles and deadlines Technical Aptitude - Comfort with navigating platforms like ServiceNow and test automation tools Adaptability - Ability to work effectively in agile and fast-changing environments Quality-Driven Mindset - Commitment to delivering thoroughly tested, high-quality solutions Process Orientation - Understanding of structured QA processes and continuous improvement practices Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

My client in the Alexandria, VA area is in need of a Emergency Management Specialist. Long-term opportunity with an initial duration of one year, and the possibility of an extension thereafter. Ideal candidate should posses experience serving in an emergency response or emergency management role, either in a volunteer or paid capacity, during a disater or emergency; *Experience participating in an emergency exercise as a controller, evaluator, or part of the exercise design   team; *Experience writing, reviewing, and editing emergency management-related plans, policies, and procedures. *Conducting outreach and educating diverse groups and communities on emergency preparedness and resilience. *The position also supports emergency responses and planned events during and outside of normal business hours. CERTIFICATES AND LICENSES REQUIRED:  Possession of a valid Motor Vehicle Driver’s License; Completion of Incident Command System (ICS) 100, 200, 300, 400, 700, and 800 and training in the Homeland Security Exercise and Evaluation Program (HSEEP E/L/K 146) within twelve (12) months of hire. If interested please apply at www.randstadusa.com, upload resume in MS Word format. Criminal Background completed on candidate selected.  salary: $42 - $46 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesProvides support to a variety of emergency management-related programs and activities, including emergency planning, community outreach and volunteer coordination, training and exercises, and emergency response; Establishes and maintains liaison with volunteer program managers to ensure efficient and continued recruitment, training, retention, and readiness of emergency volunteers;  Prepares and delivers presentations and conducts outreach to civic and community organizations and community members to promote volunteerism and emergency preparedness;  Regularly facilitates and supports meetings with City departments and other stakeholders to recommend appropriate courses of emergency action, establish emergency planning guidelines, and ensure compliance with federal, state and City emergency management guidance;  Conducts independent research, prepares, develops and manages assigned projects/ programs in a variety of complex emergency management areas; Coordinates and works directly with community and business partners in order to advance emergency preparedness and community resilience and enhance volunteerism;  Performs various emergency management roles day to day and during emergencies, EOC activations, and planned events.SkillsWritten CommunicationVerbal CommunicationEmergency Management, (2 years of experience is required)Community OutreachCommunications EquipmentIncident Command System (ICS)Public Educational ActivitiesEditing EM PlansTraining and Exercise PlanningVolunteer CoordinationPublic SafetyQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

The Account Director (AD), Aerospace & Defense, is directly responsible for, but not limited to, managing and expanding Randstad Digital’s business within a key multinational corporation focused on providing advanced systems and services for commercial, military, and government customers worldwide. This position focuses on driving business growth through opportunity generation and the cultivation of strong, strategic client relationships, while also ensuring successful project delivery and customer satisfaction. Success in this role depends on effective leadership and communication to drive collaboration across internal teams and with external customers. What you get to do: Contribute to defining and implementing vision and strategic roadmap to drive growth and transformation of assigned client portfolio. Engage stakeholders at multiple levels of leadership to understand their needs and challenges, and successfully position Randstad Digital’s solutions against new business opportunities. Provide analysis on opportunities and risks in the defense aerospace market. Participate in making recommendations to executives on strategies and direction on the market segment. Manage sales pipeline and forecast, capture strategies, and proposal development. Clearly and concisely communicate new opportunities, including details such as value, competition, risks, relationship value, required support, and likely outcome. Assume responsibility for service engagements, cultivate new key partner relationships, addressing both routine and complex matters. Supervise the activities within established partnerships and contribute to the development of business alliances to meet the company's financial and expansion goals. Maintain an organized information repository for assigned client; related departments and divisions What you need to bring: Bachelor's degree in engineering, business, or other related field 10+ years of experience in the aerospace / defense industry 6+ years experience in service delivery, account management, business development, client relationship / partnership Demonstrated track record of success in service delivery, account management and business growth Proven ability to identify client business challenges through effective communication and translate them into potential solution opportunities. Demonstrated ability to utilize metrics in order to gain insights into client performance Strong leadership, teamwork, and oral and written communication skills Sound knowledge of the Aerospace & Defense market and or engineering/technology background, considered an asset Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines. This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.