call center representative salaries in boston, massachusetts

Are you passionate about delivering exceptional client experiences? Join our client's team in Boston, MA as a Client Services Representative! You'll be the crucial link in supporting client requests, ensuring smooth deliverables, and resolving issues with precision. In this dynamic role, you will: Effectively monitor and respond to client inquiries. Assist in measuring and maintaining Client Service Standards across various BBH products. Skillfully filter and escalate client requests, utilizing cutting-edge internal technology solutions. Provide timely solutions to internal inquiries, escalating to Senior Client Service Representatives when necessary. Develop an in-depth working knowledge in a core service delivery function, such as fund accounting or custody. If you thrive in a client-focused environment and are eager to grow in a role, please apply or reach out to tiffany.emmell@randstadusa.comsalary: $24 - $24.01 per hourshift: Firstwork hours: 9:30 AM - 6:30 PMeducation: BachelorsResponsibilities Work effectively with to support client requests, deliverables and issue resolution Effectively monitor and respond to client inquiries Assist in activities that support the measurement of Client Service Standards across the various products BBH provides to our clients Provide filtering and escalation for client requests Utilize relevant internal technology solutions to effectively manage and escalate client inquiries Provide a timely response and solution to internal inquiries, escalating to Sr. Client Service Rep. as necessary Develop an in-depth working knowledge in one of the core functions of service delivery – i.e. fund accounting or custody. Relevant knowledge of the core functions includes SkillsClient ServiceFollow-upFinancial ServicesActive ListeningBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join a mission-driven healthcare team in Somerville, MA where your customer service skills directly impact patients and families. This weekday-only role offers steady hours (no weekends or late shifts), a supportive and collaborative team environment, and the chance to be part of meaningful patient experiences every day. Whether you're passionate about healthcare, technology, or simply helping others, this is a great opportunity to grow your career while making a difference.salary: $19 - $19.5 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High SchoolResponsibilitiesWhat You’ll Do: Deliver professional and efficient patient support via phone, email, and online messaging. Assist patients and authorized family members with account setup, login issues, and troubleshooting technical problems. Escalate complex inquiries to the appropriate teams when necessary. Participate in projects focused on improving service desk operations and customer communication. Collaborate with colleagues to enhance department efficiency and the overall patient experience. What We’re Looking For: High school diploma required; prior healthcare experience is a plus. Customer service or patient services experience (phone experience mandatory). Proficiency with computers, web browsers, and mobile devices (smartphones/tablets). Familiarity with customer service applications (e.g., ServiceNow, Service Manager) is a plus. Bilingual or multilingual abilities are a plus. Schedule: Monday to Friday, 9am-5:30pm Why Join Us? This is a great opportunity to gain hands-on experience in healthcare technology while making a meaningful impact on patient care. If you’re a customer-focused professional with a passion for helping others, apply today and take the next step in your career!SkillsTechnical SupportCustomer supportSystems SupportBasic Software SkillsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Contract position Remote but local to Somerville, MA Pay $24.50 an hour Contract for 3-6 month Position Overview: Are you a detail-oriented individual with a knack for accuracy? Do you thrive in a fast-paced, production-focused setting? As an Accounts Payable Representative, you will play a crucial role in ensuring the timely and accurate processing of payment requests. Working under close supervision, you will be responsible for auditing various financial documents and/or validating scanned invoices, contributing directly to the smooth functioning of our high-volume Accounts Payable operations. Your ability to maintain focus and attention to detail for extended periods is essential to success in this role.salary: $24 - $24.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesPrincipal Duties and Responsibilities: Thoroughly review and evaluate check requests, employee travel & entertainment (T&E) reimbursements, and non-employee reimbursements for completeness and compliance with established policies. Ensure all payment requests are supported by appropriate and complete backup documentation. Identify check requests that fall outside of established policies and escalate them to the AP Problem Auditor for further review. Utilize and demonstrate a working knowledge of the PeopleSoft Accounts Payable module. Recognize recurring errors in end-user submitted documents and bring non-compliant users to the attention of the AP Production Supervisor. Identify discrepancies in invoices and reject them for further review and correction. Provide exceptional service and maintain positive relationships with both internal and external customers. Qualifications: Associate's Degree preferred. A minimum of 2 years of experience in Accounts Payable or a similar production-based environment is strongly recommended SkillsAccounts PayableDisbursements/Check RunsExpense ReportsBasic Accounts ReceivableBasic Software SkillsFollow-upActive ListeningQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.