call center representative salaries in columbus, ohio

Randstad is currently seeking talented Solution Center Representatives to join a leading company in Financial Services. This is a hybrid position located in Columbus, Ohio.  You must have open availability during hours of operation (Monday - Friday  8am – 11pm and Saturday 9am – 6pm).   Relocation cost reimbursement is not available for this position, local candidates are preferred. In this role, you will be responsible for providing exceptional care to our members, partners, plan sponsors, and investment professionals. You will need an understanding of  high-level product/plan and regulatory requirements as well as the ability to analyze and resolve general account, plan fees, or plan inquiry questions.  salary: $18.99 - $19 per hourshift: Firstwork hours: 8 AM - 11 PMeducation: BachelorsResponsibilities Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing.  Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our members better than anyone and using the information in a way that drives the relationship deeper.  What you should have: Undergraduate degree in finance, business administration, insurance, economics, communications preferred. One year of experience in customer service, sales related occupations. Knowledge of various insurance products and the sales process.  Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.  An understanding of the consequences of not following the FINRA rules and regulations.  Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. The essential functions of this role include:working in a smoke free environmentSkillsActive ListeningTelephone EtiquetteFinancial ServicesCall CenterFinancial StatementsMicrosoft OfficeFinancial ReportingBasic Software SkillsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Do you have experience in data entry and administrative work? We are currently looking to hire a data entry clerk who is focused, goal oriented and excited about performing repetitive type work. This position would be working for a Fortune 100 insurance and financial services organization who's headquartered in Columbus, OH. This company has also been named a Fortune 100 Best Place to Work! The details: Pay Rate: $15.00This position is 100% In officeWork Location: One Nationwide Plaza Columbus, OH 43215Work Schedule: Monday-Friday 8:30 am- 5:00 pmWeekly Pay and Health BenefitsWork Site: Free parking, Cafeteria, open and collaborative work environment and more!  salary: $14.99 - $15 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: High SchoolResponsibilitiesWhat you will be doing: As a data entry clerk you will prepare documentation for electronic scanning and data entry into internal systems while meeting daily goals with recognition for quality performance. Specifically you will: Receives, opens, sorts and processes incoming mail and documents.Separates mail and other materials accordingly and reviews documents for quality. Attaches proper instructions as applicable.Routes documents to the proper area.Responsible for quality control when preparing documents. This includes: removing staples, clips, binders, rubber bands, etc, and inspecting documents to ensure they are in a condition that will allow them to scan.Ensures proper sequencing, correct page orientation and inclusion of batch cover sheet.Performing Data Entry duties (indexing documents). Qualifications: High school diploma, GED, or equivalent requiredOne year or more experience in an office environment.An ability to effectively operate a personal computer with related software.Working quickly and efficiently with no errorsFlexibility and reliability Skills 10-KeyBasic Computer SkillsData EntryTime ManagementProcessorDetailed OrientedAdapting to ChangeMulti-taskingExcelhigh volume processing Qualifications Years of experience: 2 yearsExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements and if you think you're qualified, be sure to apply. We'll get back to you promptly and schedule an online interview if we think you're a match.location: Grove City, OHsalary: $17/hrwork hours: 08:00 AM - 05:00 PMdress code:Shirts or t-shirts must have sleeves and be without any holes or rips. Pants without any holes or rips. No profane or suggestive texts and images. Closed toe and non slip footwear only.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.