Are you looking for a temporary role with the potential to grow into something long-term? We’re hiring for a Customer Service Representative position, and it could be the perfect fit for you! Here’s what we offer: Pay Rate: $17/hr as a contractor, $19/hr once converted to permanent status Schedule: Flexible shifts between 9 AM - 8 PM, Monday through Friday. (Available shifts: 9 AM – 6 PM, 10 AM – 7 PM, 11 AM – 8 PM) Location: On-site in Sandy Springs, GA (must live in the area) Duration: Temporary contract (30-45 days) with potential for permanent placement after Perks: Benefits start after 90 days, including vacation and sick time! salary: $17 - $19 per hourshift: Firstwork hours: 9 AM - 8 PMeducation: High SchoolResponsibilities Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts, and document interactions through internal systems. Troubleshoot customer issues over the phone, chat, and email. Maintain a balance between company policy and customer benefit in decision-making. Receive, document, and resolve customer complaints. Handle issues in the best interest of both the customer and the company.SkillsCall Center (2 years of experience is required)Call Center SupportCustomer supportMulti-taskingMicrosoft Excel (2 years of experience is required)Microsoft Word (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.