The Customer Success Project Manager for our Commercial Team is responsible for the ongoing project management and support of active customer accounts. Oversee a portfolio of clients, with distinct needs, service level expectations, and business requirements. Accountable for accurate forecasting, planning, execution, and the on-time delivery of finished goods. Acting as the primary point of contact between the customer and internal departments (Operations, Logistics, QA, Finance, Procurement)This role requires strong project management skills, confident and effectivecommunication, particularly in customer-facing interactions, and the ability to prioritize competing deliverables by assessing both impact and urgency.Must bring a mindset centered on customer retention and account growth, acting not just as project managers, but as leaders responsible for customer satisfaction,effective and timely solutions and account growth. salary: $90,000 - $125,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesServe as the primary point of contact for assigned commercial accounts, buildingstrong, long-term relationshipsMaintain regular communication with customers to review forecasts, POtimelines, and open action itemsEnsure all customer deliverables are met on time and in full, escalating risks earlywith potential solutions identifiedUnderstand client goals, challenges, and priorities to ensure successful outcomesSupport account growth, client retention, and high customer satisfactionDevelop and manage project timelines from inception through completion,ensuring all deliverables meet timeline expectationsTrack and monitor monthly forecasts for assigned accountsCollaborate closely with Finance and Procurement to proactively flag changes indemand to avoid delays in procurement of materialParticipate in the annual pricing review process by reassessing active SKUswithin their account portfolioPMs are responsible for presenting and communicating final pricingrecommendations internally and externally to the customerSkills Project ManagerPlanningMaterials ManagementAccount ManagementCustomer RelationsSupply ChainProject Management Qualifications Years of experience: 3 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.