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Customer Service Representative (Temp-to-Hire) Location: Medley, FL Pay Rate: $19–$21 per hour Schedule: Full-time, Monday–Friday Type: Temp-to-HireWe are seeking a motivated and detail-oriented Customer Service Representative to join a well-established HVAC company in Medley, FL. This is a temp-to-hire opportunity for someone who thrives in a fast-paced, high call volume environment and has experience working with wholesale clients.  Requirements: Minimum of 1–2 years of customer service experience (HVAC industry a plus) Proficiency with ERP systems; Macola experience is a strong plus strong skills in Microsoft Office, especially Excel Ability to multitask and work under pressure in a fast-paced environment Excellent communication skills, both verbal and written bilingual in English and Spanish is preferred, but not required Why Apply: Competitive hourly pay ($19–$21/hour) Temp-to-hire opportunity with potential for permanent placement Join a respected and growing company in the HVAC industry Gain valuable experience in ERP and client service operations Interested candidates should apply today to be considered for immediate interviews. Please send an updated resume to marlene.fernandez@randstadusa.comsalary: $19 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Answer High Volume Calls from wholesale customers with professionalism and urgency Process Orders & Track Shipments accurately using ERP systems (Macola a plus) Resolve Issues related to billing, deliveries, or product availability Communicate Effectively with vendors, clients, and internal teams in both English and Spanish (bilingual preferred) Utilize Microsoft Office & Excel for order tracking, data entry, and reporting Maintain Accurate Customer Records with strong attention to detail The essential functions of this role include: working in a smoke free environment Skills ERPCustomer ServiceCustomer RelationsCUSTOMER ORDERS/SALESFollow-upCustomer Relationship ManagementExcelHigh VolumeTelephone Etiquette Qualifications Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

A third-party logistics company in Brentwood, NY, is seeking a full-time Shipping Coordinator to join their fast-paced office. This is an excellent opportunity for a versatile and detail-oriented individual with a great work ethic. While prior experience in shipping or dispatch is not required, prior customer service experience is a must. You'll manage approximately 50 different customer accounts, with responsibilities including preparing shipping documents, scheduling appointments, and coordinating with the warehouse supervisor. The role primarily involves email communication, along with some website-based scheduling  and phone calls. If you are interested in this opportunity, please apply today or send your resume directly to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $21 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: High SchoolResponsibilities Preparing labels, commercial invoices, bills of lading, and other records as needed Determining shipping priorities, work assignments, and methods to meet customer schedules Notifying customers of routing information and scheduling shipping appointments based on their requested dates Coordinating with the Warehouse Supervisor to meet deadlines Demonstrating a clear understanding of how to read vendor manuals and routing guides Skills Follow-upActive ListeningTelephone EtiquetteTyping SkillsBasic Software SkillsBasic Computer SkillsCustomer ServiceIndustry RepresentativeEmailsPhonesSchedulingOrder ProcessingCustomer Relations Qualifications Years of experience: 0 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is looking for a bilingual Customer Service Representative in Phoenix, AZ. This role is for a bilingual Customer Service Representative, handling 75-100 inbound calls daily to resolve customer issues related to credit cards and payments. The position requires fluency in both Spanish and English, strong computer skills, and a willingness to work in a fast-paced, feedback-heavy call center environment. You'll be responsible for independently researching cases, navigating multiple systems, and providing excellent customer service. Position: Customer Service Representative Location: Phoenix, AZ 85027 Pay: 20 Shift Days/Hours: Requires working either Saturday or Sunday (predominantly Sunday) with one other weekday off Shifts range between 5:30am and 9:00pm Training Days/Hours: 8:30am-5:00pm (mon-friday) 8 weeks of trainingsalary: $19 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilitiesPosition details: You will work as a bilingual Customer Service Rep with Client Consumer Lending and will be responsible for providing quality customer experience while working to resolve customer’s complaints/enquiries. Researching cases independently  Types of calls include: Payments, lost/stolen cards, dispute, fraud, transaction review, digital options, balance transfers Responsible for reviewing the customer’s credit card profile, payments, reviewing accounts, assisting the customer understand their balances  Inbound Call Center: 75-100 calls per day (higher volume calls in the earlier shifts) Calls around 3-5 minute approximately  Calls are back to back and sometimes a breather in between calls Will transfer more escalated calls to another department  Day in the life of… Call center environment At desk all day long- expectation to stay at desk Can be loud and busy Resource utilization System navigation is important skill Understanding toolbars Organizing desktop Use multiple windows Navigate when talking to customers Average amount of calls and AHT Average 75-100 calls a day Calls are 3-5 minutes approximately Calls can be back-to-back and sometimes there’s a breather in between. Based on call volume there could be opportunities for overtime or time off without pay. SkillsTelephone EtiquetteCustomer ServiceBasic Computer SkillsCustomer RelationsCall Center SupportQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.