This isn’t your typical call center job! As a Customer Service Representative in our Tucker warehouse, you’ll work directly with our in-home delivery driver teams, helping them stay on schedule, solving issues in real time, and communicating with customers when needed. You’ll support dispatch operations, manage phone-based communication, and ensure the daily workflow runs smoothly.salary: $13.5 - $18.5 per hourshift: Firstwork hours: 6 AM - 2:30 PMeducation: BachelorsResponsibilitiesDriver Communication Stay in phone contact with driver teams while they’re out delivering Help them troubleshoot issues, stay on schedule, and report back delays or exceptions Follow up on missing updates or miscommunication, and escalate to the contractor when needed Customer Support Speak with customers when the driver team can’t explain something or when there’s an issue in the home De-escalate frustrated members and provide clarity in both Spanish and English Act as a helpful bridge between the customer and the driver team SkillsCustomer Service Rep QualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.