financial service representative

We are seeking a motivated and detail-oriented Entry-Level Customer Service Representative (CSR) to be the first point of contact for our valued customers, healthcare providers, and partners. The ideal candidate is an excellent communicator with a passion for helping others. This role will handle inbound and outbound communications via phone and email while also providing essential administrative and office support. This is a fantastic opportunity to start your career in the pharmaceutical industry in a supportive and professional environment. If you are interested, please send your resume to jenn.eng@randstadusa.com or apply to this posting today for immediate consideration!salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Customer Communication: Professionally handle a high volume of incoming calls and emails from patients, healthcare professionals, and sales representatives. Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction and resolve inquiries effectively. Issue Resolution: Address customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Escalate unresolved issues to the appropriate internal teams or management. Office & Administrative Support: Perform general office duties, including data entry, filing, processing mail, and managing correspondence. Maintain and update customer records and databases with precision and confidentiality. Assist with the preparation of reports and other administrative tasks as needed. Support the sales and marketing teams with basic clerical duties. Skills Follow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCustomer ServiceIndustry RepresentativeCall Center SupportCustomer RelationsCustomer Relationship ManagementCustomer supportPhonesEmails Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you passionate about helping others navigate their financial futures? As a Retirement and Benefits Representative, you will play a key role in supporting participants of employer-sponsored 401(k), pension, and non-qualified deferred compensation plans. You'll provide clear, accurate information, guide participants through transactions, and ensure the error-free processing of financial requests. This is a great opportunity to make a meaningful impact while growing your career in financial services.salary: $20.99 - $21 per hourshift: Firstwork hours: 9 AM - 9 PMeducation: High SchoolResponsibilitiesMust possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information • Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint is a REQUIREMENT  Training Hours – Monday through Friday 9am -5:30pm EST – Will follow schedule selected at offer time, once training is completed Shifts- Monday - Friday 8H 30L 10:30 AM - 7:30 PM EST Monday - Friday 8H 30L 11:30 AM - 8:00 PM EST Monday - Friday 8H 30L 12:00 PM - 8:30 PM EST Monday - Friday 8H 30L 12:30 PM - 9:00 PM ESTThe essential functions of this role include:working weekendsSkillsCustomer RelationsCall Center SupportBasic Software SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you passionate about helping others navigate their financial futures? As a Retirement and Benefits Representative, you will play a key role in supporting participants of employer-sponsored 401(k), pension, and non-qualified deferred compensation plans. You'll provide clear, accurate information, guide participants through transactions, and ensure the error-free processing of financial requests. This is a great opportunity to make a meaningful impact while growing your career in financial services.salary: $20.99 - $21 per hourshift: Firstwork hours: 6 AM - 6 PMeducation: High SchoolResponsibilitiesMust possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information • Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint is a REQUIREMENT • Training Hours – Monday through Friday 9am -5:30pm EST/ 6:00AM - 2:30PM MST – Will follow schedule selected at offer time, once training is completed Shifts- Monday - Friday 7:30 AM MST - 6:00 PM MST - 8 hour shift with a 30 min lunch  The essential functions of this role include:working weekendsSkillsCustomer RelationsCall Center SupportBasic Software SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.