financial service representative salaries in dallas, texas

Our client is looking for dedicated Customer Service Representatives to join their team. In this role, you'll be the first point of contact for healthcare providers and patients, playing a crucial part in coordinating the delivery of specialty medications. Your ability to provide exceptional service, communicate clearly, and maintain accurate records will directly impact patient care and satisfaction. Location: Irving, TX (Onsite) Hours: 10:30 a.m. to 7:00 p.m. Rate: $17.00 - $18.00 per hoursalary: $17 - $18 per hourshift: Firstwork hours: 9 AM - 7 PMeducation: High SchoolResponsibilities Answer and make calls to patients and healthcare providers to coordinate medication shipments. Accurately schedule and confirm medication deliveries. Maintain precise and confidential patient records, ensuring compliance with HIPAA and other regulations. Work proactively to solve problems and support our internal teams to ensure a seamless experience for everyone. Contribute to a positive and collaborative work environment. SkillsCall CenterHIPAABasic Computer SkillsCall Center SupportInterpersonal SensitivityEmpathyQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a problem-solver who thrives in a fast-paced, customer-focused environment? We’re looking for a Customer Support Specialist to expertly handle inbound calls assisting customers with mortgage escrow and tax-related questions on behalf of our client. If you're tech-savvy, detail-oriented, and committed to delivering excellent customer experiences—we want to hear from you!  salary: $18.5 - $19.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Successfully manage inbound call inquiries (approximately 22-25 per day) on behalf of a company's client regarding mortgage escrow and tax questions Identify customers’ needs, research using various systems (sometimes up to 10 different portals), utilize tools to interpret and analyze data, to provide accurate solutions and guidance, educate customers Actively and accurately documents discussions of inquiries and leverage internal tools/processes for next-level resolution needs  Leverage and master the use of multiple contact center management systems/agent desktop software solutions (example Salesforce, Cisco Finesse, Zoho Desk, Freshdesk, Calabrio, Avaya/Verint, Genesys, Five9 or ZOOM International) Consistently meet or exceed individual production metrics and quality KPIs, some of which may be required by client contractual service levels    Act in a professional and appropriate manner always, and adhere to a strict schedule, meeting attendance guidelines SkillsCustomer ServiceCustomer RelationsCustomer supportQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

We will be hiring for Medicare/Medicaid Customer Service Representatives at our Healthcare client! These positions are remote and require reliable internet and home workspace. Remote roles but must reside Dallas, TX area for client requirement. Must have previous Medicare/Medicaid experience. Contract: Start Date typically 2-3 weeks from offer Pay: $17/hr  Location: Must reside in DFW area High Volume Inbound/Outbound Healthcare Calls| Structured Call Center Environment Hours: M-F, 8am-5pm - may vary depending on timezone What You’ll Be Doing: Handling 50-75 outbound calls per day + additional inbound calls as needed Making high volume outbound follow-up calls Assisting patients and members with health related questionnaires and appointments Navigating multiple systems and providing clear, empathetic assistance   NEXT STEPS: Please email your resume to courtney.mercier@randstadusa.com for review! salary: $16.99 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesCall CenterSkillsCall Center SupportBasic Computer SkillsActive ListeningTyping SkillsTelephone EtiquetteBasic Software SkillsMedicare/MedicaidMedicare ComplianceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.