financial service representative

Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States?  Our client is a Fortune 500 Financial Services Company and they are hiring Customer Service Representatives to join their team in Riverside.   As a Customer Service Call Center Representative you will be working on the Consumer Banking team selling banking products, explaining rates and product benefits to enhance the customers account.    salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilitiesAs a Customer Service Call Center Representative Job Duties Include: Answer incoming customer calls, greeting customers while displaying an upbeat helpful demeanor. Verifies customer identity while comparing information to data stored in the system in order to ensure confidentiality & legal compliance. Researches customer issues, exploring transaction history, performing searches,( dollar amounts, dates), gathering additional information from bank documentation to identify the source of the problem for resolution.  Solves problems - including taking action on fee rebates, activating cards, replacing cards, ordering checks, updating customer information, executing stop payments, taking applications for overdraft protection to address customer issues. Skills: 2+ years working in a Banking or Call Center Environment. Detailed problem solver with a professional demeanor. Ability to cross sell & suggest/sell Banking products as needed. Excellent communication and Computer Skills. Apply Today!SkillsCustomer Service Call CenterCall CenterCall Center SupportBanking OperationsBanking RelationshipsCustomer ServiceProblem SolvingActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityCustomer RelationsCustomer supportMS OfficeQuality AssuranceVerification of InformationConflict ResolutionResearchQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Do you have previous experience in banking, claims, or even in-person customer service? If you said yes and are looking to get your foot in the door with a company in which you can grow your potential, then look no further! Randstad is looking for customer service rockstars who are looking to start or continue their career in the finance industry in this temp-to-hire role! Perks include: * Getting paid weekly * Health insurance * 401k * Outstanding mentors and support system * Employee discounts If you're serious about getting your career up and running, apply today or send your resume to theresa.boat@randstadusa.comsalary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Take inbound calls from banking customers regarding their accounts and/or statementsLearn and retain knowledge needed to provide thorough assistance to customersProvide top-tier customer serviceWork independentlyDocument notes related to customers and accountsReroute calls to appropriate departments as neededMake outbound follow-up calls as neededOther duties as assigned Skills Follow-upActive ListeningTelephone EtiquetteFinancial ServicesCustomer Relations Qualifications Years of experience: 0 yearsExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Do you have previous experience in banking, claims, or even in-person customer service? If you said yes and are looking to get your foot in the door with a company in which you can grow your potential, then look no further! Randstad is looking for customer service rockstars who are looking to start or continue their career in the finance industry in this temp-to-hire role! Perks include: * Getting paid weekly * Health insurance * 401k * Outstanding mentors and support system * Employee discounts If you're serious about getting your career up and running, apply today or send your resume to theresa.boat@randstadusa.comsalary: $18 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Take inbound calls from banking customers regarding their accounts and/or statements Learn and retain knowledge needed to provide thorough assistance to customers Provide top-tier customer service Work independently Document notes related to customers and accounts Reroute calls to appropriate departments as needed Make outbound follow-up calls as needed Other duties as assigned SkillsFollow-upActive ListeningTelephone EtiquetteFinancial ServicesCustomer RelationsQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.