job summary: Our client has an excellent permanent opportunity for a Senior Business Analyst to define, scope, and manage high-impact projects and strategic initiatives. This candidate will work with business partners to develop a robust digital client experience vision and other key business objectives. Candidates must have experience implementing and supporting websites and mobile apps, translating vision to requirements, defining and managing projects, and delivering results. location: New York, New York job type: Permanent salary: $135,000 - 170,000 per year work hours: 8am to 4pm education: Bachelors responsibilities: Develop an understanding of our client's current digital offerings in order to enhance them. Perform competitive analyses of peer and correlative digital offerings. Track evolution over time. Identify innovative solutions to unique requirements. Translate vision to requirements Determine and document requirements based on client experience, business workflows, and data requirements. Translate high-level information into technical details. Prototype to represent requirement information in various visual formats to accompany documentation Collaborate with the content, development and QA teams to design, implement, and test business requirements Communicate information effectively to IT colleagues, business partners and management Develop and maintain roadmap to deliver enhanced digital client experience over time Define, scope, and manage projects to deliver key enhancements. Lead development of project estimates, plans and schedules. Serve as a key point of contact between the client digital program and delivery teams, the enterprise IT team, and business stakeholders on all items related to the digital program. Facilitate large meetings and design sessions. Evaluate information from multiple sources and determine appropriate priority/resolution. Support transition from innovation to ongoing operations Develop training on supported products Document ongoing responsibilities and manage transition to enterprise technology and operations teams Visual information design Mapping/re-engineering business/process flows Business requirement documentation Understanding of relational databases and working knowledge of SQL Thorough knowledge of business analysis concepts necessary to work with development and quality assurance teams. strong writing skills to create user stories, analysis, documentation, create presentations, business requirements and training materials. Proficiency in presenting to colleagues, management as well as training on applications and business processes is also required. Experience designing measurement programs, defining data requirements, and analyzing results Project management Superior cross-organizational program and project management skills across preparation, planning, managing, and results measurement and spanning a range of work streams from design and experience to technical implementation, delivery, and rollout to transition to ongoing operations Balances digital advocacy with excellent interpersonal skills. Able to develop effective working relationships to determine practical application and drive adoption of new technologies as appropriate. Proven ability to influence professionals at all levels and to lead teams across functions. strong analytical and communication skills, including the ability to convey complex ideas clearly and concisely. Ability to manage multiple priorities effectively, collaboratively, and in a fast-paced environment Relevant technology experience may include CRM Platform: Salesforce, Oracle, or Equivalent CRM ECM Platforms: OpenText, WordPress, SharePoint, or equivalent ECM Social Business Collaboration: Jive, SharePoint, OpenText, or equivalent platforms for Intranet and Learning. Marketing Automation: Salesforce Marketing Cloud, Marketo, or Equivalent Analytics Platforms: Google Analytics, Tableau, Qlik or equivalent Graphics: Adobe Photoshop, Illustrator or equivalent Coding Languages: HTML 5. Javascript and others Office Applications: MS Office Suite, Visio, Skype, Acrobat, and Outlook Qualifications: Proven track record managing transformation initiatives BA / BS required - Business / Finance / Economics / Computer Science preferred 15+ years of Business Analysis experiences Additional relevant qualifications include: Design Thinking, Scrum, Project Management, PMP, CCBA/CBAP qualifications: Experience level: ExperiencedMinimum 10 years of experienceEducation: Bachelors (required) skills: Business AnalysisDigital MarketingDigital MarketingDigital MarketingDigital MarketingDigital MarketingDigital MarketingRequirement AnalystSystem AnalystBSAMarketingDigital MarketingDigital MarketingDigital MarketingDigital Marketing Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 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