instructional designer salaries in boston, massachusetts

Must be able to work 4 AM-12:30 PM EST. We are seeking an experienced and proactive Customer Experience Specialist to join our team in a remote role that blends Customer Service and Customer Experience responsibilities. This position is critical to bridging operational support and long-term relationship management, primarily for our international customers, especially during early morning hours—but also extending support to other customer segments as needed. In this role, you will take ownership of onboarding, training, and sustaining strong partnerships with our global network of Pharmaceutical Manufacturing Facilities (PMFs). You will act as a trusted clinical and operational resource for our international stakeholders—ensuring platform adoption, regional consistency, and a superior customer experience.salary: $38 - $42 per hourshift: Thirdwork hours: 4 AM - 12 PMeducation: BachelorsResponsibilities    2–3+ years of experience in customer success, support, clinical onboarding, or a related field. Background in radiopharmaceuticals, biotechnology, or healthcare is strongly preferred. Experience supporting international customers across diverse cultures and regulatory environments. Skills & Abilities: strong clinical and operational acumen, with the ability to communicate effectively across technical and non-technical teams. Proven ability to manage multiple priorities in a fast-paced, matrixed environment. Excellent communication, interpersonal, and relationship-building skills with a polished, professional presence. High emotional intelligence (EQ) with the ability to navigate complex customer interactions with empathy, patience, and adaptability. strong cultural awareness and ability to work effectively across global customer bases; proficiency in Spanish or French is a plus. SkillsPharmaceutical (4 years of experience is required)Customer Relationship ManagementCustomer Service (5 years of experience is required)QualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Randstad is working with a busy property management company to complete a project supporting their annual re-certification. This will involved re-certifying over 100 units and gathering all applicable documentation. The ideal candidate will have experience processing a high volume of re-certifications for low incoming and tax credit units. This is a fully onsite position expected to last 1-2 months in duration.salary: $20 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Collect, review, and verify all required income, asset, and household composition documentation from residents to ensure eligibility in accordance with program regulations (e.g., HUD, LIHTC, Section 8, etc.). Ensure all resident files are meticulously maintained and in full compliance with all federal, state, and local regulations. Prepare and submit required reports to regulatory agencies on time. Serve as a primary point of contact for residents, providing clear and patient guidance on the recertification process, required documentation, and program requirements. Accurately enter resident data and status updates into property management software (e.g., Yardi, RealPage, Boston Post). Assist with clerical tasks, including preparing and sending out notices, scheduling resident interviews, and updating tenant files if required Skillstax credit certificationSection 8HUD certificationConfidentialityWritten Communicationlow income recertificationQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our client, a leader in empowering businesses to navigate change with actionable insights and create more meaningful human experiences, is seeking a highly organized and customer-focused Mailroom and Operations Specialist to join their team in Medford! Join a company that believes access to the right information drives success in today's hybrid and borderless work environment. Our Client is hiring a highly motivated and customer-service-oriented Mailroom and Operations Specialist. This dynamic role is essential for the efficient operation of the mailroom, requiring an individual who can thrive in a fast-paced environment, prioritize tasks effectively, and maintain a high level of accuracy. You will be responsible for handling a large volume of incoming and outgoing mail and packages for students, ensuring timely delivery, and providing excellent customer service. This position involves significant physical activity including walking, standing, and lifting. Apply Today!salary: $17 - $18 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesAs a Mailroom and Operations Specialist, job duties include: Receive, sort, check-in, and distribute incoming packages and mail to students in a high-volume university mailroom setting. Process outgoing mail and packages, including applying necessary postage and preparing shipments. Provide exceptional customer service to students, faculty, and staff, answering questions and resolving inquiries related to mail and package services. Distribute office supplies and faxes as required. Calculate charges for jobs performed and maintain billing logs. Skills: 1+  years of experience as a Mailroom and Operations Specialist or in a related field, such as a mailroom, customer service, or office operations. Excellent customer service and communication skills. Proficiency in PC skills, including MS Office and email systems. Ability to learn and operate various office machines and technical equipment. Requires significant physical effort, including long periods of standing, walking (extensive walking within the mailroom, especially during busy times), bending, reaching, and lifting or moving items up to 50 lbs. Assistance is available for items over 50 lbs. If you are a highly motivated individual with a passion for customer service and thrive in a dynamic environment, we encourage you to apply!  Apply now to become our next Mailroom and Operations Specialist! SkillsMailroom and Operations MS OfficeShipping and receiving Verbal CommunicationAnalytical ThinkingResponsivenessSortingOffice SupportCopier SupportAdministrative SupportMailroom ServicesQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.