job summary: The L&D Learner Experience team ensures the successful delivery of learning programs/events by providing outstanding client service and teaming effectively across various functional groups. Supports the planning, logistics, delivery, registration, learning management system updates, reporting and may include instructor sourcing and live session operational support. location: Tampa, Florida job type: Contract work hours: 8am to 5pm education: Bachelors responsibilities: strong Excel/Google sheets skills (i.e. pivots, reporting, etc.) Learning Management System (LMS) or comparable system knowledge, Cvent or Cornerstone system experience, Project management/managing multiple priorities, writing skills (clear concise emails, announcement writing, etc.) Onsite or Virtual event delivery experience Knowledge Preferred Leveraging technology to support on demand and live, instructor-led training;Learning Management System (LMS) functionality to enhance the learner experience; and,Establishing effective networks and supervise onsite resources to accomplish implementation of L&D program;Operational expertise in implementation of large scale events, process and logistics planning, onsite event set upAGILE and Waterfall project management methodologyGeneral course design experience Skills Preferred Experience managing event logistics, e.g. registration, A/V production, learner relations;Maintaining project economics while maintaining flexibility for unanticipated issues;Leveraging basic-level project management skills to plan, support, and manage the implementation of programs nationally, within a market, and/or in a virtual environment;Managing multiple priorities and proactively troubleshooting and problem solving on a real-time basis, escalating as appropriate;Learning to use databases and other tools to manage the scheduling and delivery of courses;Leveraging presentation and communication skills to effectively work with clients and other team members; and,Bringing customer service and a quality focus to the delivery of learning solutions to enhance the learner experience.Experience leading registration work streams and using Learning Management SystemsDeveloping communications for program participants, actively using accurate formats and modern technologyNASBA CPE requirementsCore Skill Set and Background RequirementsClient service mindsetAbility to manage multiple prioritiesstrong presence and communication skillsSelf sufficient with strong initiative and willingness to learnstrong knowledge of Microsoft applications, Google platforms, and cloud based toolsExperience in a professional services firm or equivalentstrong attention to detailPreferred experience relevant to specific roleBachelor degree or equiv experience preferred Other details Needs to manage being on multiple projects qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors skills: Research & Development Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.