Join Our Team as a Closing Services Specialist! Are you a detail-oriented professional with a knack for keeping complex processes moving? My Client is looking for a Specialist to facilitate the movement of real estate assets through our established workflows. If you thrive in a fast-paced environment where quality and customer service intersect, we want to hear from you.The Role at a Glance As a Specialist, you will be the engine behind our asset management process. You’ll spend the majority of your day managing portfolios, ensuring every document is processed accurately and every task reaches the finish line.What You’ll Do Task Mastery (60%): Manage high-volume queues, coordinate with team members, and update client systems to ensure seamless asset transitions. Customer Excellence (25%): Act as a primary liaison for clients, vendors, and customers, providing clear updates and training via phone, email, and portal. Quality & Compliance (10%): Conduct rigorous QA checks to validate data, track errors, and mitigate regulatory or investor risks. Problem Solving: Use logic and critical thinking to identify bottlenecks and escalate issues to the proper channels for resolution. What We’re Looking For Experience: 2–3 years in Real Estate or Customer Service. Experience in mortgage servicing, financial services, or vendor management is highly preferred. Education: High school diploma required; some college coursework is a plus. Technical Skills: Proficiency in Microsoft Office (Excel and Outlook are essential) and the ability to learn proprietary closing software. Knowledge: Familiarity with state-specific codes and closing regulations. Soft Skills: You should be an active listener, a persuasive communicator, and someone who can "read the room" (social perceptiveness) to resolve conflicts effectively. Work Environment This role offers a structured, professional setting with a focus on collaborative process flows. While primarily an indoor office role, you may occasionally travel for property inspections or conferences. We value precision, clear communication, and a proactive approach to risk sensitivity.Why Apply? If you enjoy a role where your organizational skills directly impact the success of a real estate transaction, this is the position for you. Help us maintain our high standards of service and quality in the ever-evolving financial services landscape.Please reach out to me directly at Ashley.Welch@randstadusa.com with your resume! salary: $19.5 - $22.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Core Objective: Facilitate the movement of assets and processes through defined workflows from initiation to final closure. Primary Workload (60%): Manage task queues, process documentation, and coordinate with team members to ensure assignments are completed on schedule. Customer Engagement (25%): Serve as a point of contact for clients and vendors via phone and email, providing updates and training on internal processes. Quality & Risk Control (10%): Validate data for accuracy, track errors, and proactively report potential regulatory or investor-related risks. System Proficiency: Use Microsoft Office (specifically Excel and Outlook) and proprietary client systems to maintain accurate records. Required Background: High school diploma (some college preferred) and 2–3 years of experience in real estate, mortgage servicing, or customer service. Specialized Knowledge: Proficiency in closing services, including state-specific codes, regulations, and real estate documentation requirements. Critical Thinking & Logic: Apply deductive and inductive reasoning to identify problems, evaluate potential solutions, and recognize when processes are failing. Communication Skills: emphasis on "active listening" and clear oral/written expression to resolve conflicts and persuade stakeholders. Work Environment: Operates in a structured, low-autonomy setting that requires high social perceptiveness and occasional travel for inspections. SkillsClosingOversee accounting functionsAccounting CourseworkVerbal CommunicationREO assets (1 year of experience is required)Certified Coding SpecialistFinancial StatementsGovernment AccountingPartnership AccountingBank ReconciliationsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.