job summary: The individual in this role will provide non-laboratory, global-level project and operational support to Quality Control leadership, with a focus on documentation authoring and revisions, owning and tracking change controls and associated change actions, maintaining CAPA and RM qualification metrics, supporting material specification and external report tracking, and assisting the manager with execution and coordination of ongoing digital and process enhancement projects across Global Quality Control. location: Norwood, Massachusetts job type: Contract salary: $35 - 41 per hour work hours: 9 to 5 education: Bachelors responsibilities: Own and update documents in the Veeva quality systemOwn, track and maintain change controls and associated change actions supporting global and internal Quality Control digital enhancement and process improvement projects.Support CAPA completion tracking at QC level, including monitoring due dates, documenting status, and assisting with follow-up to ensure timely closure.Maintain and report metrics for material specification review and approval activities, including tracking status, completion timelines, overdue items, urgency, and prioritization to support Global QC planning and execution.Support qualification tracking and metrics for the Raw Materials qualification Panel Review Board, including monitoring qualification status and follow-up actions across global stakeholders.Track and maintain external report status and metrics supporting Global QC activities, ensuring visibility, completeness, and timely review.Develop and maintain dashboards, trackers, and status summaries for QC digital and process enhancement projects, including milestone adherence, action item tracking, and overall project health.Assist Quality Control leadership with day-to-day coordination of global QC projects, including preparation of project updates, identification of risks or delays, and support of prioritization decisions.Prepare meeting agendas, capture accurate and concise meeting minutes, and track follow-up actions to closure for global QC forums, working groups, and project meetings.Partner with cross-functional stakeholders across QC, Quality Assurance, Manufacturing, Supply Chain, Digital, Regulatory, and Compliance to support alignment, data accuracy, and timely execution of initiatives.Ensure all documentation, trackers, dashboards, and reports follow Good Documentation Practices (GDP) and data integrity principles.Execute assigned tasks in accordance with internal guidance and quality standards.Complete assigned training in accordance with required learning plans and timelines.Foster a positive and inclusive work culture that promotes collaboration, innovation, and continuous improvement.Additional duties as may be assigned as needed. qualifications: Required Bachelor's degree in a scientific discipline, Quality, Engineering, Business, or a related field, or equivalent relevant experience.3-5 years of experience with a Bachelor's degree with years of experience supporting Quality Control, Quality Assurance, or Manufacturing operations in a GMP-regulated environment.Basic working knowledge of GMP principles and Quality Control processes.Demonstrated proficiency with Smartsheet or similar project tracking and workflow management tools; ability to build and maintain trackers and dashboards.Experience using digital productivity, automation, or AI-enabled tools to support project coordination, tracking, or reporting.Experience supporting or tracking change controls, change actions, or CAPAs in a Quality environment. Preferred Familiarity with material specification lifecycle tracking, raw material qualification support, or panel review board processes (support role).Experience using Veeva platforms (e.g., Veeva QualityDocs, QMS, or related modules) to support documentation tracking, workflows, or quality system activities.Strong written communication skills, with demonstrated ability to document meeting minutes, action items, and project metrics clearly and accurately.Strong organizational and prioritization skills with the ability to manage multiple timelines across global stakeholders.Demonstrated aptitude to learn and apply GxP concepts in a global, non-laboratory role. #LI-AM1 skills: Veeva Vault, Good Manufacturing Practices (GMP), Corrective and Preventive Actions (CAPA), Change Control Management, Quality Control (QC), Good Documentation Practices (GDP), Quality Management Systems (QMS) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.