retirement specialist salaries in dallas, texas

A large financial client in historic downtown Dallas is seeking individuals with at least 1 year of call center experience to join their team! You will be handling calls and chats from clients regarding technical and navigational support for applications.  If you or anyone in your network is Tech savvy, customer service centered and looking to work with a reputable organization, please consider applying to this role!salary: $18.51 - $18.52 per hourshift: Firstwork hours: 7:30 AM - 5 PMeducation: High SchoolResponsibilitiesIn this role you will provide navigational and technical support for CashPro applications from inbound requests received via phone and/or chat. Identify, resolve, and discover root causes through research and analysis to provide solutions to basic and moderately complex requests in a timely manner with error free quality; Interact continuously and deepen relationships with internal business partners as well as clients; Utilize the various bank systems to support client’s requests. This role will last at least at least a year with an opportunity to go perm, is ONSITE, and youwill work an 8 hours shift between 7:30-5 Mon-Fri. SkillsTelephone EtiquetteFollow-upActive ListeningCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Do you enjoy helping people? Our client in Carrollton is looking to grow their team of Call Center Specialist! If you are looking for a fast paced environment, a large company with room to grow, this is a great opportuntiy. This role is temp to hire and starts out pay at $17 per hour. This is 100% inbound calls. This client would like each candidate to bring some relevant experience but most importantly, they are looking for reliability and a positive attitude. Training is one week long and will be Monday-Friday, morning shift hours. Once you have been trained, they are looking for flexibility on hours, your shift could fall anywhere between 7am-7pm Monday-Friday and 8am-4pm on Saturday/Sunday. If you are interested, please apply directly or email me at alex.speer@randstadusa.com.salary: $16.99 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilities Responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding third party coverage to ensure that patient accounts reflect accurate information Must handle an extremely heavy volume of patient calls and analyze third party information and coverage issues Complies with all HIPPA verification procedures to ensure that you are speaking with the appropriate party prior to providing information Maintains and adds to personal knowledge by keeping informed of policy updates to regulations and procedural changes and attending meetings and seminars, to effectively carry out assigned duties Reviews all memos,  policy updates and procedural changes as they are distributed by the supervisor, to ensure current procedures are followed Promotes Patient Centered Care Concept throughout the organization Participates in any on-going in service training to ensure a clear understanding of departmental procedures as it relates to all service lines The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsCall CenterTelephone EtiquetteEmpathyTyping SkillsActive ListeningBasic Computer SkillsInterpersonal SensitivityQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States?  Our client is a Fortune 500 Financial Services Company and they are hiring Customer Service Representatives to join their team in Irving.     As we gear up for our peak processing period, we are seeking dedicated and dynamic individuals to join our team as Customer Service Representatives. This contract position offers the opportunity to make a meaningful impact by providing exceptional service to our customers during this critical time. As a Customer Service Representative specializing in education finance, you will play a vital role in handling incoming calls related to application status, technical inquiries, electronic signatures, and over-the-phone applications. Your primary responsibility will be to provide exemplary service to customers, ensuring their needs are met promptly and effectively. Additionally, you will have the opportunity to promote our products and services, exceed sales goals, and contribute to the overall success of the team. If you have at least 2 years of Customer Service experience and believe in providing a world class customer service experience then this is the role for you!  salary: $18 - $20 per hourshift: Firstwork hours: 9 AM - 7 PMeducation: BachelorsResponsibilitiesAs a Customer Service Representative your Job Duties Include: Answering 50 - 70 incoming sales calls from prospects and customers who have a need for Consumer Lending Products Take incoming calls on College Loan application status, the application itself, & electronic signatures. Reviewing loan options & completing the applications over the phone.   Assess customer needs through the established Sales framework to identify, advise and recommend solutions for customers & prospects. Serve as the key contact for the borrower throughout the application process.  Meet and exceed established volume goals. Skills:  2 + years experience in Customer Service Sales ideally in a call center, Financial services experience a plus. Ability to work independently and successfully in a team environment.  Superior organization and time management skills.  Demonstrated ability to handle multiple tasks efficiently in fast environment.  Capable of delivering results within specified timeframe. Join our team and be part of a dynamic and rewarding environment where your contributions make a difference in the lives of our customers. Apply now to embark on an exciting opportunity as a Customer Service Representative. The essential functions of this role include:working weekendsSkillsCustomer Service RepCall CenterSalesCustomer ServiceCall Center SupportMS OutlookExcellent Communication SkillsHigh EnergyTime ManagementActive ListeningTelephone EtiquetteEmpathyHigh Volume Call CenterResults Driven MindsetCross SellingOrganizational SkillsPC SkillsCustomer Relationship ManagementCustomer RelationsCustomer supportQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.