retirement specialist

As a Financial Customer Service Representative for our client, you'll play a vital role in delivering exceptional service to our clients. You'll handle incoming phone calls related to various service inquiries on client accounts, ensuring accuracy, efficiency, and adherence to key department performance metrics. Your support areas will encompass Cash Management products and services, Online and Mobile app assistance, as well as general financial inquiries. We're seeking highly professional individuals who are driven in their careers and committed to delivering World-Class Service. Responsibilities: Handle incoming phone calls from clients regarding service inquiries on their accounts. Respond to inquiries with accuracy, efficiency, and professionalism. Provide support on Cash Management products and services, Online and Mobile app functionalities, and general financial inquiries. Meet and exceed key department performance metrics. Contribute to a fast-paced, team-oriented environment. Demonstrate the ability to multitask and adapt quickly to changes in a busy financial service center. Requirements: Previous experience in customer service, preferably in a financial or banking environment. strong communication skills and professional demeanor. Ability to handle high call volumes and maintain composure under pressure. Proficiency in multitasking and adapting to changes in a fast-paced environment. Commitment to delivering exceptional service and meeting performance metrics. If you're a dedicated professional with a passion for delivering excellent customer service and thrive in a fast-paced environment, we encourage you to apply for this role with our client. Training hours: 9AM-5PM EST, could be assigned first or second shift after training salary: $21.99 - $22 per hourshift: Firstwork hours: 8 AM - 10 PMeducation: High SchoolResponsibilities Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client's Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center The essential functions of this role include:working weekendsSkillsClient ServiceCall Center SupportCustomer ServiceCustomer RelationsCustomer supportQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

As a Financial Customer Service Representative for our client, you'll play a vital role in delivering exceptional service to our clients. You'll handle incoming phone calls related to various service inquiries on client accounts, ensuring accuracy, efficiency, and adherence to key department performance metrics. Your support areas will encompass Cash Management products and services, Online and Mobile app assistance, as well as general financial inquiries. We're seeking highly professional individuals who are driven in their careers and committed to delivering World-Class Service. Responsibilities: Handle incoming phone calls from clients regarding service inquiries on their accounts. Respond to inquiries with accuracy, efficiency, and professionalism. Provide support on Cash Management products and services, Online and Mobile app functionalities, and general financial inquiries. Meet and exceed key department performance metrics. Contribute to a fast-paced, team-oriented environment. Demonstrate the ability to multitask and adapt quickly to changes in a busy financial service center. Requirements: Previous experience in customer service, preferably in a financial or banking environment. strong communication skills and professional demeanor. Ability to handle high call volumes and maintain composure under pressure. Proficiency in multitasking and adapting to changes in a fast-paced environment. Commitment to delivering exceptional service and meeting performance metrics. If you're a dedicated professional with a passion for delivering excellent customer service and thrive in a fast-paced environment, we encourage you to apply for this role with our client. Must be available to work a variety of shiftssalary: $19.16 - $19.17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesClient Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client's Cash Management products and services, client Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. · Ability to contribute in a fast paced, team-oriented environment. · Aptitude to multi-task and adjust quickly to change in a busy financial service centerSkillsCall Center SupportCustomer supportFollow-upQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Our client, a prominent player in the financial industry, is seeking dynamic individuals to join their team as Customer Support Representatives. In this role, you will be responsible for handling incoming phone calls related to various service inquiries on client accounts. The successful candidate will demonstrate a high degree of accuracy and efficiency, consistently meeting key department performance metrics. Key Responsibilities: Respond to incoming phone calls with precision and efficiency. Address inquiries related to client Cash Management products and services. Provide support for the company's Online (client website) and Mobile app. Handle general account or financial-related inquiries. Uphold a high level of professionalism while delivering World-Class Service. Contribute actively to a fast-paced, team-oriented environment. Demonstrate the ability to multi-task and adapt quickly to changes in a busy financial service center. Various Shifts Available salary: $19.16 - $19.17 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client's Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center SkillsTelephone EtiquetteClient ServiceCustomer ServiceTime ManagementCustomer RelationsCustomer supportCustomer Relationship ManagementData EntryActive ListeningFollow-upCall Center SupportQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.