Do you have customer service experience? Are you looking to get your foot in the door with a large, reputable company and get your career jump-started? If you answered yes, please review the job description below. We are looking to hire multiple call center representatives in your area. The role starts at $17.33/hr and does require you to be on site. If interested, please apply to the posting. If you meet the qualifications upon review, the assigned recruiter will contat you. Please do not call into the office.salary: $17.33 - $17.33 per hourshift: Firstwork hours: 8 AM - 10:30 PMeducation: No Degree RequiredResponsibilities Handling inbound phone calls and responding to basic inquiries, resolving problems, and providing customer service while adhering to work guidelines, policies, and regulations. Use verbal and/or written skills to handle customer interactions Perform research to resolve more complex customer problems including communicating with other departments to answer/resolve customers' requests/issues. Working out of an everyday banking queue - Personal account customers (checking and savings accounts) Answering basic inquiries and solving basic problems Some more difficult calls include: dealing with fees (overdraft fees, negotiating what company can do to refund the amount) May handle money management claims and coinnect customers with departmnents to file zelle and potential fraud claims Required: Customer service experience Communication skills - written and verbal Basic computer skills Ability to develop and maintain customer relationships The essential functions of this role include:working weekendsSkillsCustomer Service (2 years of experience is required)CommunicationEmpathyMathBanking RelationshipsCall CenterResearchVerbal CommunicationWritten CommunicationQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.