job summary: Position Summary: This role is an experienced manager, who is responsible for building and leading a team to deliver infrastructure products and services that meet business outcomes.Their primary responsibility is to the people they manage, ensuring they are developing through coaching, mentoring, feedback, and hands-on career development.Other key responsibilities may include developing an infrastructure strategy in line with technology strategy and ensuring infrastructure solutions comply with applicable standards.This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices.Primary Interactions include: Infrastructure Team, Feature Lead, Infrastructure Manager, Delivery Lead, Scrum Master, Release/Solution Train Engineer and Senior Infrastructure Architect Key Responsibilities: Accountable for team/program level resource and financial management; build and maintain teams through talent acquisition.Set maturity objectives and provide individuals/teams with training and resources to achieve them.Set and track quality and performance objectives.Facilitate performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills.Understand individual and team maturity and performance through team/client feedback.Manage relationships with the business and technology leaders, and vendors for infrastructure requirements of technical products.Be accountable for solution delivery management as relevant to their teams (for example, prioritizing tech debt, compliance and security items, and supporting audits).Be accountable to ensure all relevant risk, financial, and compliance polices, and standards are met.Be accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).Create the technology strategy for their technical domain.Ensure that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders.Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers.Lead and create followership in Communities of Practice in the organization. Primary Skill: Agile tools (Jira) Required Skills: Excellent oral and written communication skills; ability to create user documentation and document workflow processesIndividual must possess excellent soft skills including team building, presentation, communication, knowledge sharing, decision making and the ability to train others effectivelyAbility to recognize and record the need for processing improvements and take a leadership role in pursuing the best course of action.Ability to work independently; communicate with and lead offshore/onshore resourcesA general knowledge of a project lifecycle and management skills. Understanding of SDLC and AGILE development practices.Knowledge of and experience with key GWIM or Consumer Retail applications, databases and frameworks5-7 years' experience with production support and business analysis skillAbility to review new technologies as applicable solutions to new or existing problemsRDBMS knowledge to understand relations ship of objects in database systemsSkills in planning capacity requirements for new Infrastructure and working with architects and lead engineers to arrive at optimal capacity sizing.Skills in unix environments for system administration activitiesSkills in trouble shooting issues associated with capacity like cpu utilization, memory utilization with diagnostic experience. Desired Skills: Infrastructure architecture Designs architecture and drives optimal solutions. Ensures design reviews and compliance with bank standards for information security and infrastructure standards.Drives adoption and continually improves processes in the solution delivery process across teamsKnowledge of Infrastructure products and services at functional level within their business area. Participates in development or integration of lean / efficiency initiatives into technology.Has contributed to the delivery of Infrastructure including collaboration with TI for optimal designs.Possesses an understanding of architecture and bank standards. Participates in or supports delivery of architecture designs and implementations. location: Charlotte, North Carolina job type: Contract salary: $60.23 - 70.23 per hour work hours: 8am to 5pm education: Bachelors responsibilities: This role is an experienced manager, who is responsible for building and leading a team to deliver infrastructure products and services that meet business outcomes.Their primary responsibility is to the people they manage, ensuring they are developing through coaching, mentoring, feedback, and hands-on career development.Other key responsibilities may include developing an infrastructure strategy in line with technology strategy and ensuring infrastructure solutions comply with applicable standards.This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices. qualifications: Experience level: ManagerMinimum 3 years of experienceEducation: Bachelors skills: Manager Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.