job summary: The Sr. Director, Head of Operations owns the performance and direction of manufacturing, quality, supply chain, tech transfer, and facilities. This role sits on the Executive Leadership Team and is accountable for the company's ability to deliver reliably, operate in compliance, and scale alongside the business. The head of ops will manage a team of 8-10 employees This is a role for someone who can set direction and stay close to execution. The right person knows how to strengthen what is already in place and can lead the team through increasingly complex product introductions, including those that involve external partners and evolving delivery requirements. location: South San Francisco, California job type: Permanent salary: $210,000 - 250,000 per year work hours: 9 to 5 education: Bachelors responsibilities: Operational Performance and Strategy Own delivery performance, compliance, and cost across manufacturing, quality, supply chain, tech transfer, and facilities.Identify what operational capabilities need to be built, and in what order, to support the company's product roadmap and next stage of growthDrive efficiency and cost discipline, including making a clear case for where investment is warranted and where it is notMaintain quality and regulatory compliance, including audit readiness and adherence to applicable standardsKPI: on time delivery, cost of goods, product quality, and safety Cross-Functional Work Coordinate with Commercial and Finance to keep supply, production, and inventory decisions in sync with the business needsSupport tech transfer and scale-up execution on a project basis as products move from development into productionWork with FAS on field quality issues, complaint resolution, and follow-through on process improvements Team and Accountability Lead and develop a lean operations team, with high expectations for performance and ownershipReport on operational performance in a way that gives the ELT a real picture of where things stand and where the risks areManage the operations budget with the discipline required in a resource-conscious environment qualifications: 5+ years as head of operations and 10+ in operations in biotech, life sciences, or a regulated manufacturing environmentStrong working knowledge of all functional aspect of operationsExperience managing teams of 10+ employees including individual contributors and people managersExperience operating in smaller, fast-moving companies where you built on or strengthened existing systems and guided teams through new product introductionsComfortable making decisions with incomplete information and adjusting when things changeFamiliarity with quality systems and compliance requirements in regulated or regulated-adjacent environments, with the ability to grow into more formal standards as the business evolvesStrong communicator who can work across functions and present tradeoffs clearly to leadershipPractical and direct, with a track record of finishing things #LI-TD1 skills: Clinical Supply Chain Risk Mitigation Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.