A Customer Service Representative, or Customer Help Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.salary: $52,000 - $60,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilitiesDuties and Responsibilities Responsible for order entry and order management for domestic and international customersReview orders and expedite as necessaryResolve customer issues such as back orders, lead time issues, returns, etcEnsure vendor files and contact information is accurate and up to dateMaintain various spreadsheets and other data records by extracting, combining, updating, and creating new spreadsheetsDocument processes and update existing scripts Skills Bilingual (1 year of experience is required)Hybrid Schedule (1 year of experience is required) Qualifications Years of experience: 3 yearsExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.