job summary: Our client is searching for a Technical Support person who will be responsible for customer service team lead is managing the team of customerservice representatives (CSR's). Coordinating their team throughout their shift. AS9100- Aerospace Manufacturing experience is a MUST. If you have this experience please apply! location: El Monte, California job type: Contract salary: $23 - 24 per hour work hours: 7am to 3pm education: High School responsibilities: Prepares, processes, and routes all incoming and outgoing quotes in accordance with customer deadlines.Process customer purchase orders per Risk Analysis (per AS9100) and enter orders to ERP system and clearly translate quality clause provisions, particular customer concerns, delivery requirements, and other specifics as may be detailed within the purchase order contract.Maintains open, closed, and archived customer orders and quotes.Maintains ERP customer database.Routinely processes purchase order follow-ups, weekly status reports, work order changes,delivery expedites and trouble-shoots problematic purchase orders.Performs liaison activities between the customer, engineering, inspection, accounting, and shipping personnel. qualifications: Experience level: ExperiencedMinimum 2 years of experienceEducation: High School (required) skills: Customer RelationsDocumentation ControlAerospace (2 years of experience is preferred) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.