What makes Randstad’s recruitment process different? This is a question we often receive from prospective clients.

When you're facing a decision on whether to use a dedicated recruitment agency to look after your talent needs, it's a valid question to ask.

We believe it's the human side of our business that makes the difference in today's fast-changing world of work. At Randstad, we are a leading talent company where we put people at the heart of everything we do. We are committed to providing equitable opportunities to all people, helping them realize their true potential throughout their working lives.

In this article, we will delve into how this translates into our process and explore the key elements that set it apart.


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starting with understanding

A key aspect of our recruitment process that sets us apart from our competitors is a strong emphasis on understanding. Before starting the process of finding the right talent for your business, we make sure we understand the finer details and wider context of your needs.

Our recruitment consultants achieve this by visiting your business and meeting you in person, if possible, to get clear answers to questions like:

  • How is the company structured and how does your recruitment process work right now?
  • What exactly do you need additional staff for and what is the wider business context of this need?
  • What are the specific requirements of the roles you're recruiting for?
  • Do you need talent to complete a specific project or to handle a temporary increase in workload?

We also place a strong emphasis on understanding when we communicate with potential candidates. This understanding enables us to build long-lasting relationships and an effective approach to finding the right individuals for your company and the candidates themselves.


This strong foundation of understanding is vital for us to take the next step in meeting your staffing needs: sourcing talent.

A key differentiator here is the size of the talent network we're able to draw from. This is the result of 60 decades spent working with local labor markets and building relationships in 39 markets across the world. If you have an urgent staffing requirement, there are clear time and efficiency benefits to be gained from working with a dedicated recruitment partner rather than taking on the responsibility yourself.

If a suitable candidate is not already available in our database, we use our labor market insights in combination with a range of tools, to determine the difficulty of filling specific roles. Our expertise in talent attraction, combined with our valuable data insights, allows us to assist you in identifying the most effective channels to connect with the right candidates. Through our websites and Monster, one of the largest job boards, we offer a highly prominent platform for you to advertise your vacancies and ensure that your job opportunities gets noticed.

Woman sitting at a desk working on marketing platform.
Woman sitting at a desk working on marketing platform.

pre-selection and assessment

Closely linked to the sourcing stage are the pre-selection and assessment phases, where our consultants will narrow down the number of appropriate candidates and conduct standard validation processes to identify those who can be put forward as the best fit for your company.

At this stage, we often make use of a number of HR tech tools, including chatbots, which are playing an increasingly important role in modern recruitment. For example, Chatbots can be deployed early on in pre-selection to enable engagement with a large number of jobseekers and to answer routine questions. This can help with refining the pool to the most suitable applicants, as a quick chatbot query could tell them if they meet essential criteria and the job feels right for them.  

As candidates progress through the application process, reference checks will come into play, often supported by relevate reference, our automated reference checking tool that can help you get this job done much quicker. Depending on the nature and seniority of the role, this can be a rigorous procedure that might involve speaking to a wide range of people and verifying claims made by candidates in their interviews.

candidate presentation and interview

Once our recruiters have completed a thorough assessment, they will provide you with a carefully selected shortlist of candidates for your final decision. This allows you to familiarize yourself with the candidates and schedule interviews accordingly.

If you feel more comfortable, you can choose to have your consultant accompany you during the interviews. This can be especially beneficial if you haven't had much experience conducting interviews on your own. By partnering with a recruitment expert and leveraging the knowledge of a dedicated consultant, you can effectively prepare for the meetings, establish a clear structure, and ensure that you gather all the necessary information.

post-hire follow-up

We attach a lot of importance to delivering value to all parties involved in the recruitment process - not just our clients but jobseekers as well.

After a working relationship has begun, we make it our policy to follow up on how both the employer and the worker are getting on. We check in at regular intervals to make sure that all parties are happy with how things are progressing and to provide further support if required. 

Our goal isn’t just to fill an opening but to fill it superbly, satisfying both you and the employee.

Finding and vetting talent can be a time-consuming, challenging task, especially in today's fluctuating labor market and uncertain economy. Partnering with a recruitment company can help increase your pool of job candidates and free up valuable time. If you would like to learn more about the Randstad difference and what it's like to work with the leading global talent company, let's set up a time to talk.

about the author
Doug Hammond
Doug Hammond

Doug Hammond

president, operational talent solutions (ots)

As President, Operational Talent Solutions (OTS), Doug is responsible for providing strategic direction and leading operational excellence. Doug began his tenure with Randstad as a Regional Vice President in 2013 where he quickly developed a reputation for innovation and driving results. He holds an MBA from Northwestern University's Kellogg School of Management and has a track record of providing vision and clarity, while driving organizational change.