A Top-Tier Global Pharma Leader in North Chicago, IL is seeking a Pharmacy Intake Specialist I for a 100% on-site role. Joining a dedicated patient-support operations unit, this role handles essential daily administrative support, document intake, and application triaging to assist vital patient assistance programs.
location: North Chicago, Illinois
job type: Contract
salary: $18.00 - 20.61 per hour
work hours: 9 to 5
education: High School
responsibilities:
- Perform administrative tasks including printing, copying, faxing, and sorting or distributing incoming/outgoing mail.
- Manage high-volume application intake, tagging images, and entering data accurately into the Customer Relationship Management (CRM) system.
- Review incoming applications for completeness and conduct initial assessments to route workflows based on established guidelines.
- Maintain clear and accurate documentation within the CRM for every patient case.
- Collaborate with cross-functional teams to carry out yearly recertifications and special operational projects.
- Work independently in a fast-paced environment while meeting daily processing standards.
qualifications:
Required:
- High School Diploma or equivalent.
- 1-3 years of administrative or general office experience (e.g., file clerk, receptionist).
- Strong computer proficiency and accurate data entry capabilities.
- Ability to work 100% on-site with full schedule flexibility within the 7:00 AM - 7:00 PM window (including potential mandatory overtime).
- High attention to detail, reliability, and the ability to work independently.
- Ability to sit, stand, and lift/carry office materials as needed.
- Prior experience with CRM system data entry.
- Exposure to basic medical or pharmacy benefit insurance concepts.
skills: Customer Relationship Management (CRM) software
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
