Build a high-impact career with a regional leader while reclaiming your work-life balance. We are seeking customer-focused CNC Field Service Engineers to support our expansive machine tool distribution network throughout New England. Unlike traditional service roles that keep you on the road for weeks, our opportunities are designed to keep you home almost every night. As a third-generation, family-owned organization, we treat our team like family, offering a competitive wage, an industry-leading benefits package, and a clear path for technical advancement. If you are a mechanical or electrical expert looking for a stable, high-growth role within your local community, we want to hear from you.
Summary of Responsibility
As a Field Service Engineer, you are a vital member of the Customer Support Department. You will be primarily responsible for the installation, preventive maintenance, troubleshooting, and repair of Computer Numerically Controlled (CNC) Lathes, Milling units, and Multi-Functional Machining Centers. We are looking for professionals with a positive attitude, a passion for continuous learning, and a commitment to exceptional customer service.
location: WINDSOR, Connecticut
job type: Permanent
salary: $90,000 - 115,000 per year
work hours: 8am to 4pm
education: High School
responsibilities:
Technical Execution: Install, commission, calibrate, and repair CNC equipment and accessories at customer facilities.
Problem Solving: Diagnose and resolve issues with electrical/mechanical components, electro-mechanical systems, and machine control systems.
Customer Training: Provide operator training, software application support, and networking assistance.
Maintenance & Upgrades: Perform preventive maintenance, major assembly replacements, alignments, overhauls, and retrofits.
Communication: Serve as the direct link between the customer and our Service Group, providing critical feedback to improve brand loyalty.
Safety & Standards: Utilize technical manuals and documents to resolve equipment issues while working in a safe, professional manner.
Work Environment & Travel
- Local Travel: Daily travel from home to customer facilities is required.
- Work-Life Balance: While the majority of our technicians are home nightly, occasional overnight stays may be required for remote coverage or specialized training programs.
- Industrial Setting: Exposure to manufacturing environments, including noise, electricity, and heavy machinery.
We take pride in our employees and offer a comprehensive benefits package designed for success inside and outside of work:
- Competitive starting salary with regular compensation growth reviews.
- Market-competitive health benefits, including a zero-premium medical plan option.
- Generous Time Off: 3+ weeks of vacation to start plus 10 paid holidays.
- Future Planning: 401(k) retirement plan with company contributions and tuition reimbursement.
- Comprehensive Coverage: Company-paid life insurance, vision, dental, and an Employee Assistance Program.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: High School (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
