Core Responsibilities
- Portfolio Management: Drive collections via phone and email, perform monthly account reconciliations, and review/release credit holds within policy.
- Problem Solving: Resolve complex invoicing issues, including EDI failures and portal rejections; perform root-cause analysis to eliminate payment barriers.
- Cross-Functional Collaboration: Partner with Sales, AR Specialists, and the Credit Manager to resolve disputes and ensure accurate payment application.
- Customer Service: Handle inquiries regarding account status and provide necessary documentation (PODs, credits, statements).
- Experience: 3–7 years in Accounts Receivable, collections, or cash application.
- Technical Proficiency: Extensive experience in NetSuite, Salesforce, and Microsoft Excel.
- Communication: Ability to clearly articulate financial scenarios to both customers and internal stakeholders.
- Mindset: A detail-oriented self-starter who thrives under deadlines and enjoys a collaborative team environment.
salary: $25 - $28 per hour
shift: First
work hours: 8:30 AM - 5:30 PM
education: No Degree Required
Responsibilities
Key Responsibilities
- AR Management: Oversee collections and deduction management for broadline distributors to minimize bad debt and past-due balances.
- Customer Engagement: Resolve payment delays through direct communication, reviewing sales terms, and addressing account inquiries.
- Problem Solving: Tackle invoicing issues (EDI failures, portal rejections) and perform root-cause analysis to improve payment speed.
- Account Reconciliation: Perform monthly reconciliations, identify trends, and provide detailed status reports to management.
- Credit Control: Review and release orders on credit hold in alignment with company policies and procedures.
- Cross-Functional Support: Partner with Sales, AR Specialists, and the Credit Manager to streamline payment applications and dispute resolutions.
- Administrative Excellence: Maintain accurate electronic records (PODs, invoices, correspondence) and assist with audits or special projects as needed.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
