- Experience: 2–3 years of dedicated Collections experience.
- Interpersonal Skills: Proven ability to manage difficult customers with extreme courtesy, professionalism, and diplomacy.
- Decision Making: Critical thinking and decision-making skills that directly impact the company’s bottom line.
- Technical Proficiency: Excellent computer skills, including advanced knowledge of MS Excel, Word, PowerPoint, and Outlook.
- Soft Skills: Outstanding leadership qualities with the ability to multitask effectively while remaining a dedicated team player.
- Adaptability: Demonstrated ability to maintain outstanding performance while under pressure in a fast-paced environment
salary: $26 - $30 per hour
shift: First
work hours: 8 AM - 6 PM
education: High School
Responsibilities
- Reviewing and releasing orders from credit hold, billing, cash postings, and deposits
- Conduct collection calls to collect Accounts Receiveable
- Assist with order management
- Negotiate customer disputes to resolution and document root cause
- Provide excellent customer service and develop relationships with customers
- Maintain accurate credit and collection files. Maintain electronic collection notes for each customer account.
- Other duties as assigned
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.