Location: Irvine, CA
Job Type: Full-Time | Salary: $60,000 - $68,000 / year
About the Role This company is a small, established technology company specializing in networking hardware solutions. They are seeking a detail-oriented Sales Administrator to act as the backbone of their sales operations.
Note: This is not a commission-based sales role. It is a vital administrative support position for someone who excels at accuracy, data entry, and cross-departmental teamwork.
Key Responsibilities
- Order Management: Accurately enter customer orders into NetSuite. Review incoming purchase orders for pricing, completeness, and shipping details.
- Quoting & Support: Prepare and revise customer quotes independently and assist Sales Representatives with administrative tasks, account research, and projects.
- Communication: Serve as a reliable contact for customers regarding order confirmations, tracking, and backorder ETAs. Partner with Warehouse, Purchasing, and Operations to resolve issues quickly.
- Data Maintenance: Maintain accurate customer records in NetSuite and process approved Return Authorization (RMA) requests.
- Workflow Optimization: Use MS Office, Teams, and approved AI-assisted tools to streamline daily tasks, using strong judgment to verify AI-generated data.
- Experience: Background in sales administration, sales support, order processing, or customer service.
- Excel Skills: strong proficiency in Microsoft Excel. Experience in formulas, pivot tables, lookups, and sorting/filtering structured data is preferred.
- Systems: Experience with CRM/ERP systems; NetSuite experience is a major plus.
- Tech-Savvy: Proficient with MS Office and comfortable utilizing AI-assisted tools to improve efficiency.
- Attributes: High attention to detail, strong written/verbal communication, and the ability to multi-task. Comfortable asking clarifying questions to prevent errors.
- 401(k)
- Health savings account
salary: $60,000 - $68,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Key Responsibilities
- Accurately enter customer orders into NetSuite based on customer purchase orders and sales instructions
- Review incoming orders for accuracy, completeness, pricing, shipping details, and special instructions
- Prepare customer quotes independently when appropriate and assist Sales Representatives with quote preparation, revisions, and follow-up
- Communicate with customers regarding order acknowledgements, ship dates, backorder ETAs, tracking information, and order-related questions
- Coordinate with Sales, Warehouse, Purchasing, and Operations to help resolve order or quote issues quickly
- Maintain customer and contact records in NetSuite and assist with account updates
- Support assigned Sales Representatives with customer/account research, sales-related projects, and administrative tasks
- Process customer Return Authorization requests after internal approval has been obtained
- Use Microsoft Outlook, Teams, Excel, NetSuite, and approved AI-assisted tools to support daily workflow
- Maintain accuracy and good judgment when using AI-assisted tools; verify information before relying on or sharing it
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
