The ideal candidate is a master of logistics and coordination, comfortable managing multiple moving parts, and obsessed with continuous improvement. If you thrive in a dynamic environment where your work directly impacts team productivity and bottom-line success, we want to hear from you.
salary: $18 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Basic Function: The Operations Specialist is primarily responsible for entering, scanning, and indexing
of all incoming contracts and their accompanying remittances as well as processing of inbound contract
cancellation requests including inbound phone inquiries and emailed or faxed cancellation requests. This
includes providing follow-up outbound correspondence over the phone and in email as required; in
addition to, providing superior customer service with timely and accurate follow up at each touch point.
The CSR, Operations Specialist is also responsible for maintaining key service level (a/k/a productivity)
targets individually and as a team, for the department. In addition, as a secondary responsibility, the
Operations Specialist will assist with other administrative and customer service-related tasks and
responsibilities as needed.
Required Skills / Experience
- 1-2 years administrative / inbound call center / data entry experience
- 20+ words/minute typing skills
- Microsoft Office familiarity including Outlook
- Proactive (can-do) attitude
- Detail Oriented
- Aptitude and Desire for Learning
- Self-motivated & Goal Oriented
- Team-based focus
- Commitment to Excellence
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
