bilingual hr and office operations mgr.

Our client is a growing, progressive firm operating in the energy sector, committed to efficiency, innovation, and client satisfaction. As we scale our operations in Jacksonville area, we are seeking a highly organized, versatile, and bilingual  (Spanish/English) professional to spearhead our daily office operations, build solid internal structures, and lead a dedicated administrative team.

The Office Operations Manager is the structural backbone of our branch. This multi-faceted role requires a unique blend of financial stewardship, human resources, administrative leadership, and process design. You will not only oversee the day-to-day administrative workflow but will also play a critical role in implementing new processes, ensuring compliance, and managing a small team of two direct reports.

What We Offer

• Competitive salary based on experience.
• Comprehensive benefits package (Health, Vision, Dental, 401K).
• Paid Time Off (PTO) and paid holidays.
• A stable, collaborative work environment in a resilient, growing industry.

Qualifications & Requirements

• Language: Must be fully bilingual (English/Spanish) with excellent written and verbal communication skills in both languages.
• Experience: 3–5+ years of experience in office management, operations management, or a senior administrative role.
• Financial Literacy: strong foundational knowledge of accounting principles, general ledger (GL) tracking, and experience using accounting software (e.g., QuickBooks, Sage, or similar).
• Leadership: Proven experience managing, training, or supervising direct reports.
• Problem Solver: A track record of creating SOPs, building systems from scratch, and managing contracts.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and standard project management or CRM tools.
• Location: Ability to reliably commute to our West Jacksonville office location daily.

salary: $75,000 - $95,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

  

Process Implementation & SOP Creation

• Evaluate current administrative and operational workflows to identify inefficiencies.
• Design, document, and implement formal Standard Operating Procedures (SOPs) across all departments.
• Lead the rollout of new software, tools, and operational systems to streamline team productivity.

Financial Operation & GL Reporting

• Manage day-to-day accounting tasks, including accounts payable (AP) and accounts receivable (AR).
• Prepare and maintain accurate General Ledger (GL) reporting and assist with month-end closing activities.
• Oversee expense tracking, invoice reconciliation, and basic financial documentation for corporate reporting.

Human Resources & Compliance

• Facilitate on-the-ground HR functions, including onboarding new hires, maintaining employee files, and monitoring time tracking/payroll data.
• Manage and review vendor contracts, service agreements, and client service documentation.
• Ensure the office remains in compliance with local, state, and industry-specific regulations.

Team Leadership & General Administration

• Directly manage, mentor, and evaluate two team members: a Marketing Representative and a General Administrator.
• Oversee general facility operations, office supply procurement, and incoming corporate communications.
• Act as the primary point of contact for external vendors, landlords, and service providers.
• Serve as a Spanish/English liaison for clients, vendors, or team members as needed.

Skills

Business operations

Organization

Prioritizing

Maintaining Calendars

MS Office

Scheduling Appointments

Operations

Microsoft Office

Office Management (5 years of experience is required)

Spanish (5 years of experience is required)

Written Communication

Problem Solving

Oral Communication

Office Support

Decision Making

Managing

Account Reconciliation

Accounts Payable

Accounts Receivable

Bookkeeping (3 years of experience is required)

Human Resources (3 years of experience is required)

QuickBooks (2 years of experience is required)

Excel (5 years of experience is required)

SOP implementation

Qualifications

Years of experience: 5 years

Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.