In this role, you will be the central hub of daily operations—welcoming prospective students and visitors, managing multi-channel inquiries, maintaining smooth front-desk logistics, and supporting our academic operations leaders. If you thrive in a fast-paced environment and take pride in providing exceptional service, we would love to connect with you! What We’re Looking For
- Warm & Empathetic Personality: A natural people-person who delivers outstanding customer service and remains calm, compassionate, and helpful under pressure.
- Tech-Savvy & Organized: Experience navigating databases, managing digital chat tools, and generating reports/spreadsheets with high attention to detail.
- Adaptable & Flexible: Ability to adjust workflows on the fly and jump into various support tasks as needed.
- Reliable & Punctual: Dependable for opening and closing daily office routines smoothly.
- Schedule: Monday to Friday from 7:30 AM to 4:30PM. Onsite at our Orlando campus (ZIP 32803)
- Dress Code: Business Casual
- Hiring Process: 1 Virtual Interview — Fast-track hiring decision!
salary: $15.69 - $25.1 per hour
shift: First
work hours: 7:30 AM - 4:30 PM
education: High School
Responsibilities
Key Responsibilities
Front Desk & Reception Triage
- Welcoming all campus visitors, managing check-in procedures, and maintaining a clean, organized, and inviting lobby space.
- Executing daily opening and locking procedures for the One-Stop center.
- Coordinating campus shuttles and alerting internal teams when guests arrive.
- Utilizing de-escalation skills to warmly assist and resolve concerns for visitors or students needing extra support.
- Managing and routing incoming communication across calls, emails, web chats, and texts.
- Tracking inquiry data and updating databases/systems to log communication touchpoints.
- Collaboration regarding daily campus tour schedules to keep office teams informed.
- Assisting with scheduling virtual, hybrid, and in-person meetings and appointments.
- Monitoring office supply inventory, placing orders, and distributing incoming/outgoing mail.
- Tracking vendor and consultant records, invoices, and contracts.
- Assisting leadership with department reports, spreadsheets, workflow improvements, and special projects.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
