- Spearhead communications: Follow up with licensing authorities to secure approvals for submitted applications, renewals, and registrations.
- Drive compliance: Obtain and verify critical evidence of licensure, including permits and certificates, ensuring seamless client operations.
- Optimize workflows: Manage a high-volume confirmation queue across varied industries, proactively identifying and resolving issuance delays.
- Collaborate cross-functionally: Partner with internal Customer Success teams to deliver timely status updates and swift issue resolution.
- Maintain data integrity: Accurately document agency procedures and update internal systems with issued licensing documents.
- 2+ years in customer service, administrative support, data entry, or regulatory compliance.
- Exceptional communication skills with the tact to interact professionally with government agencies and handle confidential data.
- Demonstrated investigative research abilities utilizing online databases and phone outreach.
- Proficiency in Windows environments, including Microsoft Office Suite and Adobe PDF.
- Outstanding organizational skills to thrive in a fast-paced, high-volume setting.
salary: $23.32 - $23.33 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
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Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
