In this key role, you will lead training needs analyses, develop engaging instructional materials, and evaluate program effectiveness through cost-benefit and outcomes assessments. You will audit staff performance, present findings and actionable recommendations to leadership, and assist in refining policies and procedures. If you bring strong instructional design capabilities, combined clinical and training experience, and a passion for healthcare quality, this position offers an outstanding environment to apply and grow your skills.
salary: $40.37 - $40.38 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Position Summary:
Conduct training needs analyses, develop and deliver healthcare training programs, audit staff work, and recommend continuous improvements to policies and operational procedures.
Key Responsibilities:
- Conduct training needs analyses to identify operational skill gaps across healthcare and managed care departments.
- Select, design, and implement effective training programs and instructional aids.
- Evaluate training program effectiveness using cost-benefit and performance metrics.
- Maintain accurate records of training activities, attendance, and employee development progress.
- Audit work performed by staff, presenting audit findings and improvement strategies to management.
- Assist in revising policies, standard operating procedures, and clinical/administrative workflows.
- Bachelor's degree in a related field or equivalent work experience.
- 2+ years of training experience, preferably within a managed care or healthcare environment.
- For Quality Improvement Focus: 2+ years of combined clinical and training experience in managed care or healthcare.
- Proven capability to analyze workflows, research external training solutions, and present analytical findings to leadership.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
