Our client, a premier global food and beverage solutions provider, is seeking a dedicated Customer Solutions Associate to serve as the primary advocate for B2B partners. You will drive efficiency and optimize orders throughout the End-to-End Order to Cash process. Join a collaborative culture dedicated to continuous learning and development.
Make a Tangible Impact You will have the autonomy to develop and implement strategies that enhance client success.
- Drive Client Success: Manage inquiries via our Genesys system, process orders, and resolve inquiries with empathy and efficiency.
- Optimize Logistics: Play a crucial role in coordinating the seamless movement of food products, maximizing payload efficiency, and mitigating stock issues.
- Collaborate Cross-Functionally: Partner with Order Fulfillment and Transportation teams to proactively resolve delivery blocks and ensure seamless service.
- Ensure Accuracy: Serve as the principal contact for returns, validating conditions and ensuring data integrity and accessibility.
- Experience: Proven ability to collaborate effectively within cross-functional teams, with ~2 years in Customer Care, Order Management, Logistics, or Supply Chain.
- Technical Proficiency: Skilled in SAP, Salesforce (or similar CRM), and Microsoft Office.
- Core Competencies: Ability to clearly articulate complex concepts, leverage demonstrated analytical aptitude, and take initiative supported by clear goals. (Undergraduate degree preferred).
salary: $26 - $28 per hour
shift: First
work hours: 6 AM - 2:30 PM
education: Bachelors
Responsibilities
.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
