Reports To: Sales Manager
We are seeking an organized, detail-oriented Sales Operations Coordinator to join our team. In this role, you will serve as the primary internal support resource for an assigned customer group, Regional Sales Managers (RSMs), sales representatives, and cross-functional internal departments.
You will manage the end-to-end sales order lifecycle—from initial quotation and contract review through transportation, billing, and project completion—ensuring exceptional customer service every step of the way.
Qualifications & Requirements
- Experience: Minimum of 2 years of experience supporting sales, customer service, or account management. Experience in a machine sales environment is preferred.
- Education: High School Diploma or equivalent required.
- Technical Skills: Proficiency in Microsoft Office applications with advanced-level Excel skills. Prior experience with SAP and Salesforce is preferred.
- Communication: Excellent verbal and written communication skills.
- Core Competencies: strong multitasking abilities, attention to detail, discretion with confidential customer data, and the ability to work overtime on short notice as needed.
- Physical: Standard office physical capabilities including sitting, walking, standing, reaching, light lifting (minimum 10 lbs daily), carrying, and using phone/computer systems.
- Mental: strong concentration skills, initiative, adaptability, ability to manage stress in a fast-paced business environment, and sound independent judgment.
salary: $60,000 - $75,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
• Process quotes for all assigned customers with regarding to inquiry, and request. • Process quotes, coordinate delivery date, review contracts, answer inquiries, communicate with customers, Reps, RSMs, and parent company.
• Maintain knowledge of product availability including changes and updates to the product list. • Process all Purchase and Sales Order forms, PO receipt confirmation, contract review, PO, Sales Order, Receiving, etc., for your customers.
• Arrange machine nozzle details, confirmation of custom specification process such as service request, items transfer, etc.
• Process all transportation related documents such as custom invoice, SI, packing list, AWB, booking transportation, delivery information, etc.
• Closing Process – such as billing invoice including down payment, RMAs. Tracking order status and keeping the customer informed.
• Keep abreast of order status updates and notify appropriate parties.
• Provide reception call center duties.
• Develop a clear understanding of SAP through internal and external training
• Other duties as assigned by Manager.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
