You will be responsible for managing the end-to-end sales order lifecycle - from initial quotation and contract review through logistics, billing, and project completion - ensuring exceptional customer service every step of the way.
Qualifications & Requirements
- Experience: Minimum of 2 years supporting sales, customer service, or account management. Experience in a machine sales environment is preferred.
- Education: High School Diploma or equivalent required.
- Technical Skills: Proficiency in Microsoft Office applications with advanced-level Excel skills. Prior experience with SAP and Salesforce is preferred.
- Communication: Excellent oral and written communication skills.
- Core Abilities: strong multitasking capabilities, high discretion with confidential customer data, and the willingness to work overtime on short notice as needed.
- Physical Requirements: Ability to sit, stand, walk, reach, handle equipment, talk, hear, see with depth perception, and lift/carry a minimum of 10 lbs daily.
- Mental Requirements: Ability to concentrate, take initiative, cope with stress, stay alert in a business environment, and exercise independent judgment to complete tasks.
salary: $60,000 - $75,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Key Responsibilities
- Sales Order & Quotation Management: Process quotes based on inquiries and customer requests. Manage purchase orders, sales orders, contract reviews, PO receipt confirmations, and down payments.
- Customer & Team Communication: Coordinate delivery dates, answer inquiries, keep customers informed of order statuses, and communicate across RSMs, sales reps, and the parent company.
- Product & Technical Coordination: Maintain up-to-date knowledge of product availability and coordinate custom machine specifications (such as arranging machine nozzle details, service requests, and item transfers).
- Logistics & Transportation Documentation: Handle transportation-related paperwork, including custom invoices, shipping instructions (SI), packing lists, Air Waybills (AWB), transportation bookings, and delivery tracking.
- Billing & Order Closing: Issue billing invoices, process Return Merchandise Authorizations (RMAs), track order status through completion, and perform basic reception/call center duties as needed.
- Systems Proficiency: Develop and maintain a strong working understanding of SAP through provided internal and external training.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
