In this role, there is zero cold calling. You will handle inbound inquiries from prospective customers, assess their connectivity needs, and deliver honest, consultative advice to get them connected with the right service plan.
⏰ Choose Your 4-Hour Shift (Only 1 Spot Per Shift!) Work a schedule tailored to your life. Once a shift is claimed, it’s gone:
- Shift 1: 9:00 AM – 1:00 PM
- ☀️ Shift 2: 11:00 AM – 3:00 PM
- ️ Shift 3: 1:00 PM – 5:00 PM
- Shift 4: 3:00 PM – 7:00 PM
- Handle Inbound Calls: Speak with prospective customers looking for reliable internet solutions.
- Consult & Qualify: Assess customer location, usage requirements, and expectations to determine if Hughesnet is the best fit—always prioritizing honest guidance.
- Present Solutions: Walk customers through product features, plans, equipment, and promotional offers.
- Accurate Order Entry: Navigate internal ordering systems to accurately set up new customer accounts and schedule installations.
- Hit Performance Targets: Work toward individual conversion and quality benchmarks in a supportive, performance-focused environment.
- High school diploma or equivalent.
- 1+ years of experience in customer service, call centers, telesales, or retail sales.
- Proficient verbal communication skills and a natural talent for building quick rapport.
- High attention to detail when inputting customer records and orders.
- Comfortable multitasking across multiple software tools and screens.
salary: $24.99 - $25 per hour
shift: First
work hours: 9 AM - 7 PM
education: High School
Responsibilities
What You’ll Do
- Handle Inbound Calls: Speak with prospective customers looking for reliable internet solutions.
- Consult & Qualify: Assess customer location, usage requirements, and expectations to determine if Hughesnet is the best fit—always prioritizing honest guidance.
- Present Solutions: Walk customers through product features, plans, equipment, and promotional offers.
- Accurate Order Entry: Navigate internal ordering systems to accurately set up new customer accounts and schedule installations.
- Hit Performance Targets: Work toward individual conversion and quality benchmarks in a supportive, performance-focused environment.
- High school diploma or equivalent.
- 1+ years of experience in customer service, call centers, telesales, or retail sales.
- Strong verbal communication skills and a natural talent for building quick rapport.
- High attention to detail when inputting customer records and orders.
- Comfortable multitasking across multiple software tools and screens.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
