Partner with our specialist consultants to unlock this exclusive, 100% remote opportunity. We are connecting professionals with a leading dental benefits organization. If you are passionate about client support, we are your dedicated career partner, advocating for you at every stage.
In this role, you will be the vital link between internal teams and external customers. You will ensure seamless administrative workflows, empowering Account Managers to build stronger partnerships. Enjoy a collaborative culture where your meticulous work directly enhances client success.
How You Will Make an Impact
- Orchestrate Communication: Manage team mailboxes and swiftly release proposals to Account Executives to maintain continuous operational flow.
- Drive Client Success: Process benefit summaries and administrative changes precisely, safeguarding vital account data.
- Solve Complex Challenges: Research and resolve workflow issues, summarizing information clearly to guide internal and external partners.
- Support Strategic Initiatives: Collaborate across functional areas to compile data and assist with open enrollment presentations.
- Core Experience: High school diploma/GED with 3+ years of experience in sales support, account management, or client services.
- Technical Proficiency: Capable of navigating Microsoft Teams, Zoom, and Excel to coordinate workflows and manage diverse data sets.
- Communication Excellence: strong editing, proofreading, and time-management abilities, paired with a meticulous approach to confidentiality.
- Bonus Skills: Familiarity with dental terminology (CDT), benefit plan structures (SPD), and service guarantees is preferred.
salary: $17 - $17.52 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
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Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
