salary: $37.99 - $38 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Administer day-to-day operations for U.S. health and welfare programs (medical, dental, vision, life/disability, HSA, FSA), leave of absence programs, and tuition and fitness reimbursement plans.
- Lead administration for 401(k) and retirement plans, managing complex funding requirements, contribution reconciliations, and retiree medical enrollment processes.
- Partner in the operational planning, testing, execution, and vendor coordination of the annual open enrollment process.
- Act as a tier-2/tier-3 escalation point for the HR Service Hub and HR Business Partners, resolving participant inquiries regarding claims, enrollment eligibility, payroll deductions, and qualifying life events with compassion and urgency.
- Perform regular audits on benefits and eligibility data files with external vendors, identify root causes of transmission errors, and manage vendor billing reconciliation and self-invoicing processes.
- Monitor spending account contributions (HSA, FSA) against employee elections and regulatory limits to verify accuracy for both company and participant funds.
- Create, monitor, and update benefits knowledge base articles, intranet content, and FAQs to keep employees and front-line HR representatives informed of plan rules and changes.
- Track employee inquiry trends and service-level data via case management tools (e.g., ServiceNow) to generate dashboards, prepare survey data, and deliver actionable insights to COEi partners.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
