- Organizational skills and information retention to ensure accuracy across high-volume transactional work
- Ability to multitask in a fast-paced, deadline-driven seasonal environment while maintaining a healthy sense of urgency and positive energy
- Clear, effective verbal and written communication skills when interacting with customers and internal teams
- Ability to work independently, complete assigned tasks with minimal supervision, and uphold a workplace culture built on trust and reliability
salary: $16 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Deliver courteous, accurate customer service across multiple support channels, including inbound/outbound phone and email
- Identify, research, and resolve forms and exception processing requests—such as authorization resets, check reissues, and direct deposit inquiries—within established service timelines
- Review and validate customer information to verify identities and ensure strict compliance with security and privacy regulations
- Maintain working proficiency in proprietary computer systems, desktop software, and exception processing policies and procedures to drive daily productivity
- Assist with additional in-office customer experience tasks and operational requests as needed during peak seasonal volume
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
