From the demo center to the factory floor, you’ll be the technical expert ensuring our client's industrial equipment is performing at its peak. What You’ll Be Doing
Your role is a blend of technical mastery and customer diplomacy. You’ll be responsible for:
- The Full Lifecycle: Managing on-site installations, repairs, preventative maintenance, and testing of industrial equipment.
- Advanced Troubleshooting: Diagnosing complex electrical and mechanical errors, utilizing your expertise in 3-phase systems and control logic.
- Technical Support: Providing "over-the-shoulder" guidance to customers and phone/email support to resolve issues remotely.
- Pre-Shipment Quality: Testing and modifying new machines in our demo center to ensure they meet exact customer specs before they head out the door.
- Documentation: Generating detailed service reports and documenting processes to improve our service standards.
We need a specialist who is comfortable navigating the "brains" of industrial machinery.
- Electrical Expertise: Proven experience with PLCs, VFDs, and HMIs. You should be able to navigate controllers to diagnose faults and optimize performance.
- Industrial Power: Strong working knowledge of 3-phase systems and high-voltage industrial environments.
- Blueprint Proficiency: Exceptional ability to read and interpret complex electrical drawings and schematics.
- The "Road Warrior" Spirit: Ability to travel 50% of the time and a willingness to adapt to flexible shifts and changing schedules.
- Credentials: A valid driver’s license, a valid passport, and a clean driving record are non-negotiable.
If you’re a skilled technician who thrives on variety and can master the complexities of modern industrial automation, we want to hear from you!
salary: $54,080 - $64,480 per year
shift: First
work hours: 8:30 AM - 5 PM
education: High School
Responsibilities
- Provide service and customer support during interventions
- Install, repair, maintain, and test technical equipment
- Diagnose errors or technical problems and determine proper solutions
- Assist with demonstrations, product evaluations, and maintenance
- Test new machines and perform modifications before delivery
- Provide technical support to customers via phone and email
- Produce timely and detailed service reports
- Document processes and follow company procedures
- Safely operate company vehicles
- Comprehend customer needs and provide appropriate recommendations
- Build and maintain positive customer relationships
- Field service experience
- Strong troubleshooting, testing, and repair skills (mechanical & electrical)
- Ability to read electrical drawings
- Ability to work independently and prioritize tasks
- Prior shrink wrap experience (preferred)
- Willingness to travel (50%)
- Valid passport and driver’s license
- Ability to work flexible shifts and adapt to changing schedules
- Familiarity with mobile tools and applications
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.